Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.
At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.
Join us and help shape wherever we go next!
Advancing healthcare with heart
Job Summary
The Healthcare Compliance Manager supports the Director – Healthcare Compliance on departmental initiatives in support of the development and implementation of the Company Ethics and Compliance Program across the assigned Terumo division(s).
The Healthcare Compliance Manager is responsible for:
- Designing effective training solutions and curriculum for the organization, delivering training and tracking its effectiveness.
- Compliance policy and procedure update and management.
- HCP interaction and engagement advisory and review.
- Managing third party management program, data analytics and remediation.
- Supporting periodic risk management assessments, as well as cross-functional, intra-Terumo entity global or regional project management.
The Healthcare Compliance Manager is responsible for handling matters with an overall view to mitigate the Company’s Legal and Compliance risks, providing proactive and solutions-oriented compliance advice aligned with the Company’s Compliance Program that advances the business’ objectives and represents the Company’s interests.
Job Details/Responsibilities
- Developing strong relationships throughout the assigned Terumo division(s) and stakeholders to foster a consistent and collaborative approach to proactive compliance.
- Providing support and guidance to Terumo associates, acting as the Compliance Subject Matter Expert regarding compliance requirements with key initiatives including but not limited to the AdvaMed Code of Ethics, Interactions with Health Care Professionals, Anti-Bribery & Anti-Corruption, Sunshine laws, and Terumo’s Code of Conduct.
- Creating and developing engaging communications for a wide audience that contribute to an enhanced culture of compliance at the Company.
- Creating and developing a risk-based compliance training curriculum, tailored to the audience and subject.
- Keeping the written policies, procedures, working instructions and compliance-related guidance up to date in company systems and Intranet.
- Providing strategic advisory services to stakeholders on HCP/HCO/GO engagement and interactions, management, and new initiatives.
- Managing the third-party management screening process and platform including continuous process improvements and management of high-risk third-parties.
- Partnering with all levels of key divisional business functions to perform periodic healthcare compliance risk assessments.
- Leading strategic projects/initiatives for the compliance department.
- Actively proposing, preparing, and implementing innovative ways to create efficiencies within the compliance program, processes, and/or systems.
- Regularly reporting to management on the health of the Compliance program aligned with compliance objectives.
- Performing other duties as assigned.
Knowledge, Skills and Abilities (KSA)
- Ethically driven with a strong understanding of compliance risks and a good sense for practical solutions.
- Growth mindset, with ability to find solutions to complex issues, via collaboration and partnership.
- Excellent oral and written communication skills.
- Expert attention to detail.
- Ability to interact effectively with associates at all levels in all departments.
- Proactive, flexible, responsive and resourceful.
- Ability to communicate clearly, concisely and effectively and to listen carefully on complex topics.
- Ability to grasp best practices and use them to provide client solutions.
- Ability to review and synthesize data into meaningful reports.
- Ability to quickly establish trust and rapport with other personnel.
- Ability to manage and prioritize multiple projects in a service-oriented environment.
- Ability to identify the root cause of an issue to develop effective solutions.
- Ability to influence business decisions and business partners.
- Passionate about technology and new AI powered compliance solutions.
- Knowledge of laws, regulations, and industry guidance is preferred.
Qualifications/ Background Experiences
- Bachelor’s degree and a minimum of 7 years related experience in the medical device, healthcare or pharmaceutical industry required or equivalent combination of education and prior work experience. Juris Doctorate and Compliance Certification a strong plus.
- Experience drafting policies, managing training programs preferred in compliance or business function, and/or in the medical devices industry or pharmaceutical.
- Strong track record of working in a collaborative environment with demonstrated evidence of maintaining relationships and partnerships with peers and business partners.
- Experience with Concur preferred.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information, or any other category protected by law.
