The Medical Director is a Grady Health System physician that serves as the physician leader of a Grady Clinic. The medical director will serve as the liaison between Grady administration and the Clinic for all matters regarding the delivery of medical services, program management, and medical operations. In addition to maintaining an active clinical footprint, the medical director will support the mission, vision, goals and values of Grady Health System, primarily through collaboration with executive leadership in shaping and managing the implementation of the Grady strategy, while focusing on clinical excellence through the provision of quality, consistent, patient-centered care across Grady as it relates to the practice of medicine. The individual in this role is expected to communicate with all levels of staff, including clinicians, clinic staff members, and executives. The medical director must have operational knowledge and leadership skills that promote a culture of engagement throughout the workforce at their facility and Grady.
Job Qualifications
Required Minimum Education
MD or DO degree from an accredited school of medicine.
Board certified in Internal medicine or Family Medicine.
Licensed to practice medicine in the state of Georgia.
Qualify for and maintain membership per medical staff guidelines.
Required Minimum Experience:
Five (5) years practicing as a physician in an outpatient healthcare setting.
Required Minimum Skills:
- Demonstrated leadership skills and knowledge.
- Strong interpersonal skills with ability to work collaboratively in multi-specialty medical groups.
- Excellent physician relations skills and previous experience in growing volume and managing quality improvement.
- Skills including strategy development, program evaluation, budget consideration, and execution of programs and services to achieve quality standards.
- Excellent understanding of clinical and technology trends related to the delivery of healthcare services.
- Excellent communication skills – verbal, written, listening, and presentation along with the confidence to favorably represent the organization in both formal and informal settings.
- A firm commitment to delivering high quality healthcare services with an unparalleled commitment to customer service as a necessary component for success.
Grady Core Leadership Competencies
Communication: Communicate well both verbally and in writing. Use good listening skills and listen attentively.
Customer Focus: Create a memorable and positive customer/patient experience. Build customer and patient confidence. Commit to increasing customer and patient satisfaction.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Teamwork/Dependability: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes new team members, and promotes a team atmosphere.
Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Quality/Safety: Demonstrates consistent application of error prevention skill and High Reliability Organization (HRO) principles, attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Promotes mutual respect and keeps workplace clean and safe.
Results Oriented Leadership:
- Sets challenging and productive goals for team.
- Holds team accountable for actions while providing leadership and motivation.
- Provides resources and supports.
- Uses checkpoints and data to track progress, setting up system and processes to measure results.
Collaboration and Partnership:
- Works collaboratively and as a team member with health system leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics.
- Fosters positive working relationships between staff and physicians across the clinic.
- Fosters a safe work culture.
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