About Prosano Health Solutions:
Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. Together, we will set the standard for how healthcare can and should be delivered in our State.
Why Join Our Team?
We are growing our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. Together, we will improve the health within our communities and make a difference in people’s lives.
If you share this vision and desire to do something different, we look forward to talking to you!
Position Details:
The position will require one to work 100% on-site at the Care Center location.
Hours of Operation: 8:00 am - 5:00 pm
Anticipated start date: 12/2/2024
You Will:
- Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments.
- Play a critical role in the achievement of improved health outcomes and cost savings.
- Be an empathetic problem-solver and become the most visible partner to all patients.
- Clarify and explain referral for specialist and diagnostic service recommendations.
- Care for end-to-end process as needed, for referral or specialist services.
- Lead center in development and management of quality programs to include patient outreach to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs.
- Support members with chronic conditions by providing education, reminders, and other support.
- Handle the management and integration of office processes.
- Lead service and schedule requests on member’s behalf.
- Inform and equip Care Team with referral information and requirements.
- Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners.
- Perform all other duties as assigned.
You Have:
- Excellent interpersonal skills to include maintaining courteous, friendly and effective communications with patients, team members, and external parties.
- Current active unrestricted state license to practice as a Registered Nurse.
- BLS certification within 30 days of hire.
- Electronic Medicare Records experience.
- Customer service orientation and experience.
- Strong communication skills across multiple modalities.
- Highly collaborative.
- Empathy and advocacy.
- Exceptional organizing skills, detail-orientation.
- Must be able to maintain confidentiality at all times.
- Fingerprint clearance to be obtained within 30 days of hire.
- Immunization records or documentation of immunity for all required immunizations must be provided prior to hire or placement in the role.
Preferred Qualifications:
- Bachelor's degree in Nursing (BSN).
- Case Management Certification (CCM).
- Proficiency with other health care related software platforms.
- High degree of independence, flexibility, initiative and commitment.
Our Commitment and Vision:
Prosano Health Solutions does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Prosano Health Solutions. If interested in this position, please apply.
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