Summary: Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR department.
Role Detail: This role is fully onsite, Monday - Friday. The work site for this role is Medical City Dallas.
Essential Functions:
- Schedule patients for IR procedures, including coordinating with anesthesia, imaging, specialists, hospital availability, etc..
- Contact patients, Doctor’s offices, insurance companies, Third Party Administrator demographics, to coordinate authorizations for patient cases and prepare for procedures
- Responsible for coordinating and scheduling diagnostic imaging procedures across all imaging modalities, including Interventional Radiology and the Neuro Intervention Radiology clinic.
- Obtain updated patient health history, demographics, known allergies, medications, and conditions
- Act as liaison between referring doctor’s office and patient by handling all questions or concerns prior to the procedure to maximize the physicians’ time to be maximized for procedures
- Scheduling in EMR system, coding, paperwork/chart
- Ensure that areas/resources of hospital are available at time of service, without conflicts
- Coordinates with referring physician’s office and patient to ensure they are instructed to stop appropriate medications and ensure clearance is obtained
- Ensure patient has received specific prep instructions, along with time of procedure, what to expect the day of the procedure, and where to check in
- Obtain prior imaging, from outside facilities, to be available prior to scheduling the procedure
- Arrange admission to the hospital and enter information into the hospital information system
- Reschedule or follow-up with patients as directed
Qualifications:
Education: High school graduate or GED required; CPT and ICD-10 certification preferred
Experience: One to three years related medical office or clinical assistant experience in a high-volume environment, or equivalent combination of education and medical office experience.
Skills/Knowledge:
- Medical terminology required
- Excellent communication skills
- Must be detail oriented, and able to work in a fast-paced environment
- Able to manage multiple priorities and personalities
- Team player
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