Medication Authorization Specialist

Serenity Healthcare • Jacksonville, FL, United States • $200k - $250k / year • 1w ago

Medication Authorization Specialist

Serenity is a rapidly growing Healthcare Tech company committed to creating the finest patient experience. This is a high-visibility role with frequent interactions with clinical staff and other professionals. This is a great opportunity to grow your career and make a difference for those who need it most.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Benefits of Working With Serenity

Competitive pay ($18 hr)
Medical, Dental, Vision, insurance (90% of your premium covered by Serenity)
Life Insurance
Flexible spending account
Paid time off
10 Major Holidays off
401k

Qualifications

Experience in a relevant setting (Pharmacy Assistant/Medical Assistant etc) is preferred but not required
Covermymeds and other PA submission portal experience is a plus but not required
Desire to take care of patients and be an advocate for them to receive medically necessary treatments
Ability to meet deadlines
Exceptional problem solving and critical out-of-the-box thinking skills
Comfortability communicating with all levels of professionals
Strong computer skills and comfort working in online information systems
Strong attention to detail

Responsibilities

Gather and compile required information to submit Medication Authorizations
Collaborate with outside providers to obtain necessary Medical Records regarding relevant patient history
Process and submit authorization requests
Manage incoming faxes
Advocate for patient during clinical review calls with insurance
Thoroughly and accurately document necessary details in our EHR system regarding patient information
Other relevant duties as assigned

Who We Are

Serenity has helped thousands of patients take back their lives with specialized clinical expertise and the most cutting-edge technology available in healthcare today. Serenity believes that the best approach to treating mental illnesses is to treat the whole person with a patient-first philosophy. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you are at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both.

*This position is contingent on successfully passing a background check.

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