Patient Care Coordinator

Ottobock SE & Co. KGaA • San Diego, CA, United States • $200k - $250k / year • 1w ago

Active Life specializes in Prosthetic, Orthotic and Compression solutions by treating, nurturing and transforming clients' lives, empowering them into active opportunity through our unparalleled clinical services and products. In 2021, Active Life joined OttobockPatient Care. Already known for its worldwide excellence in prosthetic technology and quality patient care, This collaboration will support Active Life Orthotics and Prosthetics and Ottobock’s shared vision to advance innovation, improve access to care, and most importantly deliver the best possible patient care experiences.

We are looking for a Patient Care Coordinatorat our San Diego, CA location.We value our employees and offer generous benefits in appreciation of their hard work and dedication.

Duties & Responsibilities

Provide administrative support of the front desk by answering telephones, taking messages, routing calls or notifying appropriate individuals, printing and posting schedules, checking/sending faxes, assisting with developing/modifying patient appointments, maintaining/reconciling patient information in computer system, and performing quality control audits of records.
Coordinate patient communications for scheduling and appointment reminders, financial responsibility discussions, procurement of medical documentation from their referral source through direct, phone communication, fax and/or email as appropriate.
Assist in managing the Work in Process (WIP) daily in collaboration with the Clinicians and maintain all case documentation in systemin compliance with best practices established by the company.
Secure insurance authorizations for patient cases, financial responsibility and medical documentation requirements.
Maintain a clean office work environment including coordination of all office supplies.
Handle office petty cash as needed.
Perform shipping and receiving of products for device procurement and delivery as needed.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Create and maintain reporting as needed.
Ensure customers receive the best service possible and concerns are satisfactorily resolved.
Perform other duties as assigned.

Qualifications

High school diploma or equivalent.
Two years of office administrative management, preferably in a medical/dental/therapy office.
Experience with medical terminology, accounts receivable, insurance collections or billing preferred.
Knowledge of Medicare, Medicaid preferred.
Medical
Vision
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability

#J-18808-Ljbffr