This job provides oversight and makes decisions related to patient flow including directing and coordinating bed control, including all admissions and transfers within the hospital along with parallel processing of EVS and transport operations related to patient flow. Oversees the coordination, triage, registration, and communication of transfer and consultation requests, determining the best course of action for the patient, physician, and hospital through working with a multi-disciplinary team.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - Associate's degree in nursing, science or related field.
Preferred - Bachelor's degree in nursing.
Work Experience
Required - 3 years of clinical experience.
Preferred - Supervisory experience or transfer/call center experience.
Certifications
Required - Registered nurse (RN) licensure in state of practice.
Preferred - Basic Life Support (BLS) from the American Heart Association, Certification in Advanced Cardiovascular Life Support (ACLS) from the American Heart Association, Certification in Pediatric Advanced Life Support (PALS) from the American Heart Association.
Knowledge Skills and Abilities (KSAs)
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Proficiency in using computers, software, and web-based applications, including Sharepoint, Microsoft Excel, and Word.
- Ability to maintain professional and technical knowledge and required licensure and certifications through continuous education and professional development.
Job Duties
- Provides clinical oversight and critical thinking through the daily patient flow and bed placement decisions.
- Supports the hospital's administration, management, and nursing staff in achieving organizational goals set to provide patient-centered care while maintaining the organization's strategic plan.
- Facilitates professional relationships between leadership, medical staff, and interdisciplinary teams to provide patient room assignments based on patient diagnosis, acuity, and patient flow.
- Evaluates and facilitates staffing needs in collaboration with the nursing units, utilizing resources for capacity surge and patient flow escalation plans.
- Completes accurate data collection, monitoring, and evaluation.
- Completes rounds and supervises day-to-day operations of the nursing units.
- Participates in semiannual telemedicine, business development, and hospital outreach activities.
- Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
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