New Community Corporation in Newark, New Jersey is one of the largest and most comprehensive community development agencies in the country; New Community’s success rests on its comprehensive approach to community development. It is active in housing, health care, education, job training, childcare and economic development.
A Lead Intensive Case Manager (LICM) works closely with the Director of SAIF assisting supervising the Intensive Case Managers (ICM) to ensure that the ICMs are adequately providing case management services and all state requirements are being met while managing a caseload.
Responsibilities:
- Provides daily supervision of ICMs assisting with the successful outcomes for their clients.
- Ensures that ICMs are following all mandates and maintaining compliance as required by the State of New Jersey.
- Informs Director of emerging issues and/or crisis situations with associates.
- Represents the program and agency at various meetings.
- Ensures that the ICMs move the SAIF associates to an exemption status or return to welfare for work activities to achieve self-sufficiency within the 24-month SAIF time frame.
- Manages a caseload of 20 or fewer associates, providing the full range of SAIF case management services to an assigned active caseload of eligible individuals, including assessment, creation of ISP, monitoring of progress, referring cases, and closing cases as indicated.
Experience and Skills:
- BSW, BA/BS degree in human services field.
- 5 to 8 years’ experience in the health and human service field, social services, case management, supports, and supervision of staff.
- Additional experience in workforce development, training & human resources is a plus.
- Must be a licensed driver and have a personal vehicle that can be utilized for field visits as needed.
- Demonstrates organizational skills and the ability to provide professional supervision and leadership to case manager staff.
- Experience conducting outreach and/or providing case management/social services to disadvantaged populations, computer literate and familiar with Microsoft Office software.
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