Do you have a passion for working with people? Do you want to find a rewarding career helping those in need?
Job & Family Services is dedicated to protecting children and the elderly, strengthening families and individuals, and providing opportunities through coordinated services for the residents of Montgomery County.
Start a career with Montgomery County serving the community and helping those in need. Be a part of a rewarding career in an organization that will provide training and development with substantial room for growth and promotional opportunities.
Benefits include:
- Paid Time Off
- PPL – Paid Personal Leave – Up to 80 hours a year.
- LTSL – Long Term Sick Leave – On an accrual basis
- Vacation – On an accrual basis
- 3 Weeks Paid Parental Leave
- 12 Paid holidays
- Medical – 90% of premiums paid by employer
- Retirement – OPERS – Ohio Public Employees Retirement System – with a 14% contribution from the County
- HSA – Health Savings Account – The County contributes up to $1,000 annually.
- Tuition Reimbursement – Up to $5,250 annually on approved programs
- Dental & Vision Insurance
- Wellness Program – Partnering with the YMCA
- Employee & Family Assistance Program - Receive 24/7 confidential service providing counseling and referrals to all employees and family members.
Responsibilities include:
- Interview applicants to determine eligibility for public assistance programs;
- Compute budgets;
- Verify documents submitted to support public assistance requests;
- Approve or deny applications for public assistance;
- Explain to recipients their rights, procedures, programs, policies, and available services;
- Refer customers to other government or private agencies;
- Review eligibility determination in quality control capacity;
- Determine file accuracy;
- Prepare reports;
- Compute over/under payments;
- Report findings and amounts of improper payments;
- Make referrals to investigative-recovery unit;
- Conduct in-house and field investigations relative to public assistance;
- Provide follow-up;
- Produce relative correspondence;
- Receive and investigate complaints related to services provided;
- Prepare and maintain case records;
- Review and retain all relevant documents;
- Prepare notification letters to recipients of suspension, reduction, or termination of assistance;
- Prepare documents when necessary to refer customer to another unit;
- Assist customer with completion of assistance or appeal forms;
- Attend hearings;
- Prepare summaries;
- Process corrections;
- Answer routine inquiries;
- Complete special assignments;
- Cooperate with law enforcement agencies, judicial and governmental officials and agencies;
- Testify in court when necessary;
- Maintain investigative records and prepare reports on findings;
- Attend conferences and training programs;
- Assist fellow workers;
- Perform other assigned duties.
(Performs Related Duties As Required)
Minimum Qualifications:
Bachelor's Degree – OR – Associate's Degree plus 2 years minimum experience as an Economic Support Specialist (or equivalent classification from another CDJFS) – OR – Associate’s Degree plus minimum of two years of experience determining program eligibility, providing customer service or administration – OR – six (6) years full-time experience determining program eligibility, providing customer service or administration; OR alternative, equivalent evidence of the Minimum Class Requirements.
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