Family Assistance Division- JFS Specialist I

Governmentjobs.com • Dayton, OH, United States • $200k - $250k / year • 1w ago

Do you have a passion for working with people? Do you want to find a rewarding career helping those in need?

Job & Family Services is dedicated to protecting children and the elderly, strengthening families and individuals, and providing opportunities through coordinated services for the residents of Montgomery County.

Start a career with Montgomery County serving the community and helping those in need. Be a part of a rewarding career in an organization that will provide training and development with substantial room for growth and promotional opportunities.

Benefits include:

Paid Time Off
1. PPL – Paid Personal Leave – Up to 80 hours a year.
2. LTSL – Long Term Sick Leave – On an accrual basis
3. Vacation – On an accrual basis
4. 3 Weeks Paid Parental Leave
5. 12 Paid holidays
Medical – 90% of premiums paid by employer
Retirement – OPERS – Ohio Public Employees Retirement System – with a 14% contribution from the County
HSA – Health Savings Account – The County contributes up to $1,000 annually.
Tuition Reimbursement – Up to $5,250 annually on approved programs
Dental & Vision Insurance
Wellness Program – Partnering with the YMCA
Employee & Family Assistance Program - Receive 24/7 confidential service providing counseling and referrals to all employees and family members.

Responsibilities include:

Interview applicants to determine eligibility for public assistance programs;
Compute budgets;
Verify documents submitted to support public assistance requests;
Approve or deny applications for public assistance;
Explain to recipients their rights, procedures, programs, policies, and available services;
Refer customers to other government or private agencies;
Review eligibility determination in quality control capacity;
Determine file accuracy;
Prepare reports;
Compute over/under payments;
Report findings and amounts of improper payments;
Make referrals to investigative-recovery unit;
Conduct in-house and field investigations relative to public assistance;
Provide follow-up;
Produce relative correspondence;
Receive and investigate complaints related to services provided;
Prepare and maintain case records;
Review and retain all relevant documents;
Prepare notification letters to recipients of suspension, reduction, or termination of assistance;
Prepare documents when necessary to refer customer to another unit;
Assist customer with completion of assistance or appeal forms;
Attend hearings;
Prepare summaries;
Process corrections;
Answer routine inquiries;
Complete special assignments;
Cooperate with law enforcement agencies, judicial and governmental officials and agencies;
Testify in court when necessary;
Maintain investigative records and prepare reports on findings;
Attend conferences and training programs;
Assist fellow workers;
Perform other assigned duties.

(Performs Related Duties As Required)

Minimum Qualifications:

Bachelor's Degree – OR – Associate's Degree plus 2 years minimum experience as an Economic Support Specialist (or equivalent classification from another CDJFS) – OR – Associate’s Degree plus minimum of two years of experience determining program eligibility, providing customer service or administration – OR – six (6) years full-time experience determining program eligibility, providing customer service or administration; OR alternative, equivalent evidence of the Minimum Class Requirements.

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