Position Highlights:
- Position: Phlebotomist - per diem Tier 2
- Location: Skokie Hospital
- Full Time/Part Time: Resource - per diem
- Hours: Monday-Friday, 7am-3:30pm, e/o week-end and rotating holidays
A Brief Overview:
The Phlebotomist II performs a variety of routine and special phlebotomy procedures as authorized by the Manager/Director. The position is also responsible for ordering tests into the Laboratory and Hospital (LIS/HIS) computer systems and documenting Lab receipt of specimens. This position may also include processing various Laboratory specimens.
What you will do:
- Knowledge and application of NorthShore policies and procedures that apply to job and area of responsibility.
- Adheres to NorthShore attendance and punctuality standards.
- Adheres to the Laboratory dress code policy.
- Completes competency and work-related assignments within the established timeframe.
- Completes performance self-evaluations and all related documentation in a thorough manner within the expected timeframe.
- Follows all Infection Control and safety-related policies and procedures and uses appropriate PPE.
- Is knowledgeable and compliant with Federal, State, and local laws that apply to area of responsibility.
- Follows the respective specimen collection etiquette policy when greeting patients in the OPL/PSC or inpatient units.
- Provides services in a cordial manner to enable testing and enhance the patient experience.
- Contacts physician for patient orders when they are not available in Epic or elsewhere.
- Answers phone calls in accordance with the telephone etiquette policy. Answers questions and resolves issues to the extent possible.
- Provides directions to patients on how to get to their desired locations.
- Provides information on availability of results to patients and answers any other questions that the patient might have.
- Upon request generates patient reports, and faxes or processes reports, as directed.
- Takes verbal orders and completes all appropriate paperwork.
- Follows up on verbal orders by completing the form, faxing to the ordering physician, and scanning the returned form into EPF.
- Researches esoteric testing requirements, when applicable.
- Rotates between inpatient, outpatient, and Patient Service Center (PSC) departments as assigned.
- Collects patient specimens in accordance with test requirements and in a manner which is appropriate for the age and/or specific patient population served.
- Verifies patient identification by requesting patient provide correct spelling of their full name and date of birth. For inpatients, ensures the proper wristband has been applied prior to scanning with Soft ID handheld device.
- Minimizes patient blood draws for subsequent orders when appropriate.
- Collects samples from adults, children, and infants using venipuncture or finger/heel stick as appropriate.
- For inpatients, employs SOFT ID to monitor workload, collect patient samples, print labels and/or reschedule testing.
- Ensures all orders are reviewed for accuracy/completeness and all Call List and order comments are entered in the LIS.
- Collects blood samples for specific tests ensuring volume is adequate and correct tubes are utilized. Labels all specimens appropriately with the correct label. Complies with blood minimization policies and procedures as appropriate.
- Provides specific instructions to patients for patient-collected specimens such as urine, stool, sputum, etc. Utilizes specific "Facts About..." as appropriate.
- Collects non-blood specimens according to established procedure: nasopharyngeal, throat, nasal swabs and labels with correct specimen label.
- Collects all STAT and timed test requests within 15 minutes of page or desired collection time when applicable. Communicates with nursing unit when delays are anticipated.
- Participates in the collection of material for specialized testing (i.e. cystic fibrosis sweat test determinations).
- Prepares patient specimens for testing including centrifuging, separating, storing, packaging, and arranging for transport to alternate locations.
- Packages specimens for transport to alternate Hospital location using established packaging/shipping policy and procedure and prepares tracking list. Reconciles transport list to specimens being sent.
- Measures 24-hour urine specimens, records measurement, and transfers aliquot to appropriately labeled tube. If applicable, performs pH measurement and records.
- When indicated, splits and aliquots stool samples into appropriate containers.
- Arrives patients in Epic, releases or enters appropriate orders.
- Collects and receives all specimens in SoftLab and enters venipuncture charges.
- When appropriate, looks up specimen requirements for unfamiliar tests in QMS to ensure that correct specimen type is collected and storage requirements are met and specimen processing time limits are adhered to.
- Processes SIL testing requests.
- Retrieves relevant patient data from Epic as needed to complete patient testing: e.g. neonatal screens, special testing.
- Associates diagnoses with testing, creates ABN's and explains options to the patient.
- Completes patient authorization requests and enters information into the computer.
- Enters all appropriate physician information and reporting information on outpatient orders.
- Enters faxed "one-time" orders as well as standing orders into Epic for future use, including appropriate timing, expiration date, and reporting information. Ensures manual requisitions are submitted/retained and faxed into EPF.
- Performs waived testing on-site, as applicable.
- Enters and updates waived testing results into SoftLab system.
- Processes fluid samples and completes the Non-Blood Shared Specimen form.
- Prepares samples for referral lab testing.
- Creates FedEx orders online, as applicable.
- Packages referral lab samples to be sent to reference labs, as applicable.
- Scans outside Reference Lab results for non-interfaced testing into Epic.
- Processes PKU samples and enters PKU results.
- Aliquots 24-hour urine samples and pH samples appropriately.
- Creates manifest for reference labs, as applicable.
- Resolves manifest issues for Mayo and inputs appropriate information into Mayo Access, as applicable.
- Records temperature/humidity checks as required.
- Maintains patient and department records.
- Cleans and stocks patient phlebotomy stations/carts and other work areas and ensures all supplies have current expiration dates.
- Notifies supervisor or responsible person of low par values.
- Assists with inventory of newly received supplies.
- Collects and/or maintains department statistics or performance improvement data, as requested.
What you will need:
- High School Required
- Completion of a phlebotomy program with 120 hours of clinical experience and 1 Year of phlebotomy experience.
- Outgoing, compassionate personality.
- Good communication and organizational skills.
- Excellent skills in phlebotomy and customer service as well as the ability to work cooperatively with others.
- Moderate computer skills.
- Reliable transportation that will allow staff to travel between sites, as necessary.
- High School diploma or equivalent. Required
- Preferred: PBT(ASCP)
Required: CPR/BLS (Basic Life Support) for the Healthcare Provider Required
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
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