We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Job Description
The Scribe Tech is responsible for:
- Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner.
- Assisting the physician with basic patient care and medical procedures.
- Assisting site managers with directing patient flow, inventory, and following up on labs.
- Ensuring site lab compliance with Department of Health (DOH) Regulations.
- Providing unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.
Essential Functions/Responsibilities:
- Managing a minimum of two patients per hour on average and three to four patients per hour during surge periods.
- Assisting the physician with basic patient care and medical procedures, including phlebotomy, Urine Drug Screens, rapid point of care testing, UA, EKG, procedure set ups, etc.
- Ensuring Department of Health (DOH) compliance of site lab and exam rooms, including logbook maintenance, checking for expired medications and supplies, and proper handling of specimens.
- Escorting patients to exam rooms, x-rays or other facilities on site as needed.
- Maintaining a quick pace in a fast-paced urgent care facility for the duration of scheduled shifts (8-12 hours except for meals/break time).
- Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare.
- Communicating with patients, pharmacies, and physicians over the phone under physician guidance.
- Helping maintain a clean, courteous, and professional working environment.
- Ensuring the site is fully stocked with supplies.
- Providing compassionate care to our patients.
Qualifications:
- High School Degree or GED; Undergraduate degree a plus.
- Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
- Friendly and professional with excellent bedside manner.
- Flexible with full-time work schedule including a weekend day.
- Excellent verbal, written, and interpersonal skills.
- High attention to detail.
- Must exhibit passion for outstanding results and compassion for those we work with and serve.
- Team player.
- Knowledge of third-party payor requirements preferred.
- Strong aptitude for detail, and ability to work independently, required.
- Strong organizational, problem solving, communication and interpersonal skills required.
- Computer Proficiency.
- Happy and positive thinking, able to project this attitude around others.
- Flexible & adaptable nature to work in a continuously evolving environment.
- Passion for helping others in an urgent care environment.
- Bilingual language skills required or preferred based on-site location.
- Basic Life Support (BLS) certification required at time of hire.
Physical requirements:
The job may require at times to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies) to assist team members. Job also requires the ability to maintain a quick pace in fast-paced urgent care medical facility for the duration of scheduled shift minus meal/break time.
Pay Rate: $19.75/hr
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
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