Position: Practice Administrator III - Emergency Center & Public Health
Talent Area: Professional - Non-Clinical
Full/Part Time: Full time
Location: Houston, TX, US
Shift: 8a - 5p
Job ID: 413303
We are searching for a Practice Administrator III - Emergency Center & Public Health — someone who works well in a fast-paced setting. In this position, you will plan, organize, staff, and direct activities in Texas Children's Physician Service Organization's (TCPSO) clinical sections in collaboration with designated physician leader(s). Activities include planning and performance management, performance improvement, coaching, staffing, budgeting, policies and procedures, and collaboration with Baylor College of Medicine on the section's research and academic pursuits.
Think you’ve got what it takes?
Job Duties & Responsibilities
- Ensure delivery of quality, cost effective patient care within family-centered care environment by coordinating and participating in service-based and cross-functional performance improvement activity that improves patient access/flow, patient/family satisfaction, referring physician satisfaction, research and clinical outcomes, or employee acquisition, satisfaction, and/or retention.
- Monitor the resolution and escalation of patient/family issues, and coordinate special service recovery efforts.
- Budget for and plans to realize expected levels of professional fee and technical revenue; accounts for and routinely reports on status and changes in revenue; and generates action plans to address financial issues.
- Monitor operation of a budget-sensitive service model, including departmental staffing requirements and productivity levels by establishing, and/or contracting for related service performance from other departments.
- Coordinate service and departmental planning and process improvement across patient care, research and academics reviews proposed project initiatives strategic relevance and resource requirements and facilitates departmental prioritization.
Skills & Requirements
- Bachelor's Degree in Business, Healthcare, or a Related Field Required.
- 5 Years Healthcare Operations Experience Required.
- 3 Years Supervisory Experience Required.
- Master's Degree strongly preferred.
About Texas Children’s
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.
Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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