At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Position Summary: Reporting to the Nursing Director, the Nurse Leader is responsible for the day-to-day operations of assigned responsibilities and is accountable for assuring the consistent use of the nursing process in a professional and healthy work environment. In addition, the Nurse Leader is responsible and accountable for achieving departmental level expected Quality, Financial, Customer Service, Throughput, and People results. In support of Nursing’s Vision, Philosophy and Strategic Plan, the Nurse Leader provides leadership for the development and implementation of departmental projects/initiatives, long- and short-term goals, and is responsible for planning, administering and evaluating the operation of their assigned department. In conjunction with the Director, the Nurse Leader is responsible for overseeing implementation of patient care via organizational and departmental policies and procedures, evidence-based practice, CMH Service Standards, American Nurses Association Scope and Standards of Practice, The American Nurses Association Code of Ethics, and the Maine Nurse Practice Act. The Nurse Leader maintains effective communication with all employees, patients, families, physicians and stakeholders modeling the Service Standards. The Leader, as appropriate, assumes the role of the house supervisor.
Essential Duties:
- Leadership:
- Demonstrates support of employee involvement through reward and recognition activities, both formal and informal, on a hospital wide and unit level basis (e-mails, note cards, etc.). Seeks out innovative ways to recognize and encourage staff.
- Promotes team building with staff and other department managers.
- Creates and sustains a culture of safety.
- Leads and manages change effectively.
- Responds to change productively, promotes enthusiasm for change.
- Effectively delegates to others while maintaining accountability.
- Creates an environment that stimulates empowerment and engagement.
- Assures that practice protocols, guidelines, and decisions are evidenced-based and responsive to changes and trends.
- Demonstrates passion and vitality.
- Role models professional nursing practice and behavior.
- Maintains awareness of professional standards for Nursing, ongoing health care policies and economics, maintains awareness of future trends and implications of research for improving nursing practice.
- Demonstrates clinical proficiency in patient population(s) served.
- Participates on assigned teams &/or committees: unit, departmental and hospital based.
- Demonstrates initiative and responsibility to develop personal, leadership and professional goals/ objectives and determines methods to meet these goals and objectives.
- Assumes other duties as assigned.
- Operations:
- Plans, directs, and coordinates operations of assigned department:
- Participates in marketing strategies for department/hospital as applicable.
- Develops annual goals and objectives for unit; develops strategies for meeting the goals, communicate the plan to staff and evaluate the outcome.
- Maximizes care efficiency and throughput.
- Responsible and accountable for fiscal management of assigned department through the Capital, Operating and FTE Budgets.
- Manages internal and external disaster or emergency planning and execution.
- Assists in providing direct patient care when the number and mix of patients and unit staff exceeds staffing availability.
- Human Resource Management:
- Demonstrates ability to select and develop all employees.
- Performance Management.
- Staff Retention.
- Staffing needs.
- Manages human resources within scope of labor laws.
- Communication:
- Maintains awareness of verbal/ nonverbal communication in interactions with staff, other departments, physicians, patients, families and students.
- Collaborates and communicates effectively with all members of the health care team.
- Maintains patient, staff and hospital confidentiality in all communication interactions.
- Demonstrates ability to initiate and manage crucial conversations and coach leadership team/staff in same; resolves and manages conflict.
- Makes unit/department and patient rounds frequently to keep channels of communication open.
- Customer Service:
- Displays positive attitude. Treats others with honesty and respect.
- Assess customer satisfaction when rounding on patients.
- Advocates for patients/ family and employees.
- Takes appropriate action on patient/family/staff/physician issues and concerns.
- Develop positive relationships with other departments to foster patient satisfaction.
- Professional Growth:
- Accepts responsibility for and demonstrates personal professional growth.
- Performance Management/Process Improvement:
- In conjunction with nursing leadership: Develops unit key performance indicators with input from all employees.
- AGE SPECIFIC COMPETENCY:
- Dependent upon department and the patient population.
- Unit Specific Requirements:
- Leader, Emergency Department:
- Leader, Intensive Care & Single Stay Unit:
- Leader, Medical-Surgical Units:
- Leader, Orthopedic Institute& Inpatient Rehab Units:
- Leader, Women’s & Children’s:
- Leader, Central Staffing:
- Leader, Intermediate Care Unit:
- Education and Experience:
- Licensed to Practice Nursing in the State of Maine.
- Bachelors Degree required; Note: Either Bachelor’s or Master’s Degree must be in nursing.
- Minimum of 3 years current related hospital experience, with three years of relevant committee/team leadership experience.
- Preferred Attributes:
- Master’s Degree preferred, or must currently be matriculated in a Master’s program.
- Specialty/Leadership certification.
- Process improvement training.
- Knowledge, Skills and Abilities:
- Ability to engage patients an Experience Standards.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
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