Store Manager

Walgreens • Waltham, MA, United States • $200k - $250k / year • 1m ago

Walgreens Store Manager - Waltham, Massachusetts

Manages the operation of a Walgreens store, improving store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

Monitors and analyzes the customer service provided by team members.
Greets customers and clinic patients, offering assistance with products and services.
Models and shares customer service best practices.
Resolves customer complaints and helps respond to customers’ special needs.

Operations

Supervises operation of the store and pharmacy.
Controls store money and oversees all aspects of bookkeeping.
Supervises merchandising and inventory management.
Ensures execution of District Manager operational feedback.
Manages compliance with applicable laws and regulations.
Ensures staff has working knowledge of all computer and technology systems.
Complies with all company policies and procedures.

Daily Planning and Execution

Assigns daily operational responsibilities and tasks.

Business Performance Management

Analyzes financial and performance data; develops action plans.
Reviews KPIs daily and prepares to discuss with district management.
Analyzes pharmacy performance indicators.

Business Planning

Identifies sales opportunities for growth.
Manages inventory levels.

People and Performance Management

Manages team member performance and career progression.
Monitors training programs for team members.
Makes hiring, promotion, and termination decisions.
Promotes teamwork and motivates team members.

Training and Personal Development

Participates in company training to improve skills.
Obtains pharmacy technician registration/licensure as required.

Communications

Serves as liaison between district, corporate, and the store.
Conducts community outreach.

Job ID: 1497244BR

Title: Store Manager

Company: Walgreens

Employment Type: Full-time

Location: 20 Weston St, Waltham, MA, 02453

External Basic Qualifications

Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph as soon as possible.
Willingness to work flexible schedule including extended days, evenings, and weekend hours.