The City of Richmond is seeking an individual with extensive experience in working with inner-city youth with multiple barriers to employment. Individuals with experience in the use of a client-centered approach in the delivery of workforce services designed to provide career pathways exploration and guidance for our youth program participants are encouraged to apply.
Our benefits include medical, dental, vision, paid vacation, holidays, and sick time, confirmed cost of living adjustments in 2025 (4%), CalPERS retirement, optional 457b deferred compensation, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, $750 in professional development annually, growth opportunities, and more!
GENERAL SUMMARYPerforms case management activities from intake and assessment to job development and job placement. In compliance with Workforce Innovations and Opportunity Act (WIOA) and other federal and state grant regulations, tracks and supports program participants through formal training programs, on-the-job-training programs, job searches, and job placements.
DISTINGUISHING CHARACTERISTICS
This class is the journey-level classification in the Workforce Specialist series and is flexibly staffed with Workforce Specialist I. Incumbents independently provide varied and often sensitive assistance program support to clients within regulatory and procedural guidelines.
The most successful candidate has a verifiable work history of being a quick learner, ability to work independently, excellent judgment, focused, level-headed, having discretion, and capable of making sound decisions.
The City of Richmond is the City of Pride and Purpose, and we value those traits in our employees!
The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the classification. Depending on the assigned area and the specific work of the department,
duties may include, but are not limited to:
- Administers the Workforce Innovative and Opportunity Act by determining eligibility, processing enrollment, and developing Individual Employment Plans for individual clients.
- Conducts intake interviews, performs assessments, and provides guidance and career counseling to assist clients in securing employment.
- Organizes and manages case files to effectively track and monitor clients’ progress, and coordinates with all stakeholders to ensure successful outcomes.
- Troubleshoots problems or issues, advises clients, and provides encouragement to support clients in fulfilling program requirements.
- Coordinates with employers, job placement and training organizations, and other key stakeholders; conducts presentations, and builds relationships to support program objectives, and encourages community participation.
- Ensures compliance with and completes required reporting for grant-funded programs.
- Manages special employment and training projects.
- May direct the work of support staff on a project day-to-day basis.
- Performs related work as required.
Knowledge of:- Community of Richmond and its demographics
- Workforce Innovative and Opportunity Act
- Workforce laws and regulations
- Applicable federal and state grant programs
- Labor market and in-demand occupations
- Principles, practices, and terminology related to employment training and placement programs
- Modern office practices and equipment, including computers and applicable software
Skill in:- Active listening
- Organization and time management
- Public speaking
Ability to:- Perform case management for individuals from diverse backgrounds
- Communicate effectively, both orally and in writing
- Establish and maintain effective working relationships
- Conduct presentations and trainings
- Multi-task and prioritize work
- Maintain accurate and complete records
- Prepare clear and concise reports
Required Education and Experience- Associate’s degree, or equivalent with major coursework in business, social services, or a related field. Additional professional/technical-level case management experience may be substituted for the required college coursework on a year-for-year basis.
- One year of experience in either providing direct client services in a social service program or providing office administrative support in an employment or vocational training setting. Additional college level education may be substituted for this experience on a year-for-year basis. In addition, requires two (2) years of experience in performing professional/technical level case management, and programmatic support to clients of employment and training programs at a level equivalent to the City’s classification of Workforce Specialist I.
- Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
Required Licenses or Certifications- Must be able to travel to various locations within and outside of Richmond to meet program needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California driver's license and satisfactory driving record is required.
COVID-19 Vaccination Requirement:
The City’s policy is that all persons hired on or after October 18, 2021, must be fully vaccinated for COVID-19 including the booster. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.Application and Selection Process
TO APPLY: Each applicant must apply ONLINE and submit a City of Richmond Employment Application and responses to the Supplemental Questions by the final filing date. Failure to submit a completed Employment Application and a fully completed supplemental questionnaire will disqualify the candidate from further consideration.
All communication regarding this recruitment will be via email; each applicant must apply with a monitored email address.Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.).
INCOMPLETE APPLICATIONS WILL BE SUBJECT TO REJECTION.
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