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The Studio Operations team is a global team across 30+ locations and includes Quality Verification and Standards, Central Development Operations, Localization, Animation, Audio, Capture, Rigging and Blendshapes. As a central team, we bring together the best development solutions to further support game teams in achieving their vision and EA's ambition to be the best place to make games.
Overview:
We are looking for an experienced Program Manager to lead our PMO Office to create and nurture a program management community. You will use team strengths, improve cross-team knowledge sharing, accelerate strategic programs, and improve processes to enhance predictability, operational approach, and ROI articulation. This role is crucial in promoting a culture of program management excellence. The role reports to the VP of Development Operations, Studios COO.
Responsibilities:
- You will manage and cultivate the Development Operations community.
- Promote transformative strategic programs to support studios.
- Influence and mentor teams for craft mentoring and growth.
- Lead and coach program managers to partner with teams to support the entirety of their journey - from exploration and validation, through to growth and sustainment.
- Improve project management processes and provide support to ensure efficient execution.
- Enhance coordination and understanding between different teams, such as Quality Verification, Localization, and Creative teams.
- Implement better tracking and reporting mechanisms for project progress and outcomes.
- Promote enhanced innovation and solution-orientation through the sharing of insights and best practices.
- Reduce duplication of efforts and increase efficiency by promoting a culture of knowledge sharing.
- Develop and socialize best practices related to knowledge/information management.
- Improve tracking and reporting of strategic initiatives to ensure alignment with organizational goals.
- Facilitate faster identification and resolution of cross business unit issues and dependencies.
- Enhance decision-making through improved visibility into program impacts and outcomes.
Qualifications:
- 10+ years of program management within a PMO Office or similar environment.
- Strong understanding of project management processes and methodologies.
- Experience with coordination and alignment across diverse teams.
- Ability to track and report on project and strategic initiative progress effectively.
- Experience fostering innovation and efficiency through knowledge sharing.
- You will have 8+ years of people management experience.
- Passionate about influencing and driving strategic programs across teams.
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