Janie and Jack is looking for an inspired General Manager to lead the store team! We know our General Managers are a big part of our success; they are passionate about creating and delivering an unrivaled customer-centric experience for their customers. Devoted to owning the business as if it were their own, General Managers build outstanding teams to meet/exceed financial and business goals. They are champions of the business and lead confidently to drive exceptional results.
What you will do:
- Responsible for overall store performance and KPI’s.
- A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships.
- Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout.
- Utilizes tools and resources to enhance the customer experience.
- Thrives in change and uncertainty and generates ideas to evolve and grow the business.
- Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills.
- Accountable for self and consistently holds others accountable.
- Operationally strong and resourceful.
- Builds a dynamic team by networking, recruiting, and anticipating future needs based on business objectives.
- Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.
- Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance.
- Other duties as assigned.
What You’ll Bring:
- 4+ years management experience in specialty retail and/or multi-unit retail business (preferred).
- Experienced leadership with demonstrated experience in meeting/exceeding sales and profits.
- Proven ability to identify top talent, build a team, and train/develop/retain people.
- Experience creating merchandising strategies and implementing visual changes to achieve business results.
- Outstanding communication and critical thinking skills.
- Ability to work in a fast-paced, dynamic company.
- Acts with authenticity, sincerity, and transparency.
- Available when needed, including nights, weekends, and holidays in addition to our peak business periods such as the holiday season.
- Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed.
- Be at least 18 years old.
Why You’ll Love Working with Us:
- The Product—so good, and you’re able to use your employee discount on all of it!
- The People—ask anyone who works here…we have incredible people on our team!
- The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!
- The Benefits—a generous employee discount that you can use on all in-store merchandise!
- Competitive Paid Time Off plan*
- Extensive 401(k) plan with company matching*
- Medical, dental, vision and life insurance*
- Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources.
- Tuition reimbursement.
- FUN work environment.
*For eligible employees
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