Senior Manager of Segmentation Engineering
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe Experience Platform (AEP) enables businesses to deliver the right experience at the right time to their customers. The Segmentation Service is one of the key AEP services, providing the ability to define customer segments and generate target audiences based on real-time customer profiles. Customer segment definitions are sophisticated queries over profile and event data capturing specific attributes or behaviors shared by a subset of users. With the need to perform trillions of audience segment evaluations per day, scalability and efficiency are paramount in segment evaluation. Supporting segment evaluations in batch and real-time modes requires solving extremely interesting challenges of scale, semantics & simplicity such as executing hundreds/thousands of sophisticated personalization queries in real-time over billions of streaming records daily.
As Senior Engineering Manager of Segmentation, you will be responsible for the batch and real-time segmentation services that power key Adobe applications like RTCDP and AJO. You will lead an exceptionally talented and collaborative team, tackle large scale data management and complex query evaluation challenges, design & implement innovative algorithms, and build highly performant services.
What you'll Do
- Lead, mentor, and expand a diverse engineering team of world-class software engineers to build and enhance batch and real-time segmentation services.
- Create and instill a team culture that focuses on sound scientific processes and encourages deep engagement with our customers.
- Create an engineering culture that supports innovation and creativity while delivering high quality products with predictability and reliability.
- Establish strong partnerships with cross-functional teams including product management and design to drive product vision, roadmap, and business strategy.
- Handle project scope and risks with data, analytics and creative problem solving.
- Follow Agile methodologies using industry leading CI/CD pipelines.
- Ensure engineering excellence and rigor in architecture, execution, and delivery.
What you need to succeed
- B.S. in Computer Science or a related field is required.
- M.S. in Computer Science or a related field or equivalent practical experience is preferred.
- Proven record of leading and managing engineering teams and fostering an innovative and collaborative environment. Experience as a manager of managers is preferred.
- Track record of delivering cloud-scale, data-driven products and services that are widely adopted with large customer bases.
- Practical experience at scale in distributed systems or databases is required. Knowledge and experience in Data Lakes, Kafka or Spark is preferred.
- A relentless pursuit of great customer experiences and continuous improvements to the product.
- Ability to clearly communicate technical concepts to non-technical internal collaborators and customers.
- Strong interpersonal, analytical, problem-solving, and conflict resolution skills.
- Excellent speaking, writing, and presentation skills, and the ability to persuade, encourage, and empower others.
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