We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job owns and drives the entire product lifecycle for the Provider Journey, among others, while also leading a team of product managers to deliver results within the product portfolio. Leads teams that use or commission market research, usability studies and focus groups to identify best-of-breed benchmarks for solving customer problems. Leads company-wide decision-making for the product domain and successfully leads the product team in these endeavors. Leads culture of experimentation and innovation to solve core customer needs in the product domain, owns business planning, and serves as a member of the product leadership team.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.
Education
Required - Bachelor's degree in business, technical, or related field.
Preferred - Master's degree in business, technical, or related field.
Work Experience
Required - 6 years of combined experience working as product manager and leading teams or other relevant experience. Experience managing a team of product managers across a portfolio of products.
Knowledge Skills and Abilities (KSAs)
- Strong knowledge of the product lifecycle from visioning through requirements and development through launch and measurement.
- Understanding of the domain and competitive landscape.
- Strong problem-solving skills and ability to use a creative approach.
- Proficiency in using computers, software, and web-based applications and ability to interpret, analyze, and understand complex data sets.
- Effective verbal and written communication skills and ability to present complex data to tell the product story to senior leaders and external stakeholders.
- Strong interpersonal skills and ability to influence stakeholders across multiple organizations to further the mission of the product team.
- Time management skills and ability to work under tight deadlines.
- Leadership skills and ability to lead teams in support of the mission, vision, and values of the organization and team.
- Teambuilding skills and ability to balance stakeholders and needs of the team to execute the product management strategy.
Job Duties
- Drives product prioritization and detailed product definition for digital and telemedicine products for multiple products across disciplines and service lines.
- Invents channels with customers, stakeholders, and partners to identify problem areas that technology can solve.
- Creates the product roadmap for multiple products and ensures roadmap remains evergreen with inputs from business, operations, and software stakeholders.
- Presents complex data to tell the product story to senior leaders and external stakeholders.
- Proactively identifies barriers to product scale.
- Autonomously writes business case for further investment in the product and influences leadership to invest in required scale.
- Uses metrics to make decisions about the portfolio of products.
- Autonomously makes feature level decisions and influences more fundamental core product decisions with leadership.
- Individually leads products and drives products through a team of product managers.
- Performs other related duties as assigned.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions.
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