Job Description
As a General Manager for Aramark SeniorLIFE+, you will plan, manage, and guide the dining services operations for a Continuing Care Retirement Community with a total managed volume of $2-15M+ in revenue to meet operating and financial goals, client objectives, and resident needs. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client's business, positive relationship-building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages dining, culinary, and nutrition services in an equal-emphasis environment of multiple venues and various levels of care.
• Manages the client and community relationships at the location, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction as a result of ongoing engagement.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on operational needs/capabilities.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity; will also demonstrate financial stewardship on behalf of Aramark and Client.
• Manages compliance with all local, state, and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
The job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Qualifications
• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• Minimum 10 years operational experience in a Senior Living or Hospitality/Resident Care Service Environment of comparable operational volume.
• ServSafe Food Protection Manager Certified.
• The ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls, and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
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