Pontoon is hiring a Program Consultant with a focus on creating an exceptional candidate experience. We are looking for a dynamic self-starter that thrives in a fast-paced environment. The successful candidate will be tasked to help optimize efforts to service clients in a high quality, cost effective manner for multiple client work locations. This role plans, directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance.
About the role
This role plans, directs and controls all phases of the client requisition process in order to encourage a fair and competitive environment as well as maintain adherence to program process compliance.
What you'll be doing
- Managing requisition activity through the use of VMS technology. Oversees the use of VMS technology to ensure optimum, cost-effective, timely, and high-quality results.
- Managing and coordinating client and supplier community interactions within assigned market area or skill set. Providing program Standard Operating Procedures (SOP) training and updates to supplier community on a regular basis to ensure comprehension and compliance.
- Communicating program procedural changes and updates to local Pontoon MSP suppliers and client users while providing all procedural updates in a timely manner.
- Helping the Operations Manager of Pontoon MSP (Pontoon Managed Service Program) ensure financial goals and objectives are met or exceeded as well as full compliance on all Pontoon policies and procedures.
- Building relationships with the Operations Manager of Pontoon MSP and their areas of remit; establishing a proactive, positive working relationship with client end users through regular phone and in-person contact.
- Performing site visits and promoting communication with the client end users within assigned market area or skill set.
About you
We want to set you up for success! To help us do that, here is what we are looking for from you:
- Excellent communication skills, both verbally and in writing, both in one-on-one and in group presentation situations.
- Completion of education equivalent to a US High School Diploma.
- Proven track record measured by customer service levels, increased responsibilities and working relationships with colleagues and management.
- Able to build relationships with the Operations Manager of Pontoon MSP and establish a proactive, positive working relationship with client end users through regular phone and in-person contact.
Why choose us?
It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone.
A journey to bring out the best in you
We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi-brand organization with multiple different roles, our application process can vary.
The Company will consider for employment qualified applicants with arrest and conviction records.
Deadline to apply is October 11th, 2024.
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