Overview
JOB SUMMARY
The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.
JOB RESPONSIBILITIES
- Schedule follow up/return visits to our office for patients.
- Obtain appropriate pre-certification and pre-authorizations, as needed.
- Schedule medical tests and procedures for patients (i.e., interventional invasive cardiology procedures, electrophysiology, etc.).
- Discuss patient instructions for procedures with patients so they have a clear understanding of what is expected.
- Call patients to schedule procedures and provide instructions over the phone, followed by a letter with instructions.
- Use Allscripts, Centricity Business, and online paging systems; retrieve information from other hospital systems.
- Maintain confidentiality of all matters concerning patients according to HIPAA guidelines.
- Exhibit friendly and helpful behavior.
- Perform other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
- High School Diploma or Equivalent required.
- Two years of scheduling in a multi-specialty clinic preferred.
KNOWLEDGE, SKILLS, & ABILITIES
- The right candidate for this position must be dependable, professional, and a team player.
- Seeking energetic, motivated candidates.
WORKING CONDITIONS
- Dependable, professional, and a team player.
- Energetic, motivated candidates are preferred.
JOB REQUIREMENTS
- Candidates upon hire will complete an electronic I-9 verification.
- Only those candidates whose experience best meets our requirements will be contacted.
- University of Louisville Physicians is an Equal Opportunity Employer.
- Current UofL Physicians employees must follow the UofL Physicians Internal Transfer Policy.
#J-18808-Ljbffr