Job Title: Lead Business Consultant
Job ID: 2023-12428
Job Location: Chicago, IL
Employment Type: W2
Duration: Long term
Key Technology: PBM, KPI, SLA, SLO
Job Responsibilities:
- Own the process to perform current state analysis (Validate system’s business functionality against business requirements and parallel systems) of large IT systems and identify gaps and challenges.
- Lead workshops and clearly document gaps and provide actionable recommendations per industry standards.
- Work together with technical analysts to perform thorough analysis and designs.
- Lead read out sessions, capture feedback and ensure resolution.
Skills and Experience Required:
- Demonstrated experience in performing current state analysis of large enterprise IT systems.
- Strong knowledge of PBM (Pharmacy Business Management) business processes which ensure smooth running for retail store operations.
- Strong experience defining the metrics KPIs, SLAs, SLOs.
- Demonstrated experience in visualizing business workflows, defining objectives and performing rationalization.
- Desirable Skills:
- High business process aptitude.
- Excellent team player.
- Excellent communication skills.
- Experience working in onshore/offshore model.
- Experience maturing operational readiness.
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