PURPOSEFUL WORK
We work in partnership with our contracted providers to promote prevention, early detection and effective treatment, and improve access to quality health care for those we serve. This results in the delivery of innovative community-based health care services, better medical outcomes and cost savings.
We are 500-ish employees who are all working towards our vision of Healthy People, Healthy Communities by living out our values of Equity, Integrity, Improvement and Collaboration in the pursuit of our mission of accessible, quality health care guided by local innovation. We have an opportunity to join us as the Chief Information Officer (CIO), leading our Information Technology Services Division.
This position is available in either our Merced, Salinas or Scotts Valley office. In order to be successful in the position, it requires a local presence.
WHAT YOU'LL BE RESPONSIBLE FOR
Reporting to our Chief Executive Officer, Stephanie Sonnenshine, and serving as our Security Officer, you will direct a broad functional division through a team of Directors who oversee and build our analytic capabilities, manage and configure our vended software products, develop and enhance applications, keep our work moving forward with the right hardware and software technology and ensure that our data transactions are HIPAA compliant, accurate and secure.
The CIO:
- Provides executive management and leadership of the Alliance Information Technology Services Division, including the Application Services, Data Analytics Services, and Technology Services Departments
- Provides executive leadership related to new business plans, policies, programs and projects to ensure high quality results
- Participates in strategic planning and goal setting for the Alliance
- Serves as the Security Officer for the organization
- Ensures the availability and optimized utilization of information technology
- Ensures the availability and optimized utilization of analytics
LEADERSHIP OF
The CIO provides executive management and leadership to the Information Technology Services and has five direct reports: three Directors, one Information Security Analyst, and one Administrative Specialist. The CIO has strategic leadership of the following Departments and their respective functions:
- Application Services consists of Application Development, Application Management and Electronic Data Interchange (EDI)
- Data Analytics Services is comprised of Health Analytics, Enterprise Data Warehouse (EDW) and Advanced Analytics
- Technology Services consists of the Service Desk, Database Administration (DBA), Systems Engineering, Technical Operations and Quality Assurance
THE IDEAL CANDIDATE WILL
- Be a purpose driven leader, adept at achieving alignment towards shared goals, and delivering results through shared effort.
- Be effective at managing change.
- Value, promote and achieve excellence.
- Be invested in development. Develop people for learning and performance.
- Be organizationally focused, and adept at managing shared resources towards results.
- Be committed to accountability. Promote accountability for results, for process, for improvement.
- Enjoy working on a team, both with your peer Chiefs and with the Alliance executive leadership team as a whole.
- Be a strategist. Form organizational priorities and strategies to serve the Alliance’s mission.
- Ensure that decisions and actions are aligned.
- Be an effective communicator, promoting authentic, direct and timely communication within your own team and across the organization.
WHAT YOU'LL NEED TO BE SUCCESSFUL
Education and Experience:
Master’s degree in Management Information Systems or a related field
A minimum of twelve years of management experience in a health care organization which included experience working with Medi-Cal, Medicare and/or commercial insurance programs, health care information technology, and business analytics and reporting, and a minimum of five years leading one of the operational areas overseen by the Chief Information Officer (a Bachelor’s degree and two years of additional experience may substitute for the Master’s degree); or an equivalent combination of education and experience may be qualifying.
Knowledge of:
Thorough knowledge of the California Medi-Cal program, Medicare and/or entitlement programs
Thorough knowledge of healthcare information technology, including systems supporting claims processing, clinical program management, health plan operations, data warehousing, reporting, provider/member portals, connectivity with providers and members, and/or telephony
Thorough knowledge of Health Information Exchange concepts
Thorough knowledge of HIPAA security, privacy and transactions regulations
Thorough knowledge of healthcare analytics and decision support
Thorough knowledge of and proficiency in applying effective leadership and people management skills, including leading team building, facilitating efficient and effective meetings, problem solving, conflict resolution and negotiating with and influencing others
Ability to:
Ability to oversee and measure the performance of a broad range of functional areas, including application services, data analytics services, and technology services
Ability to review and assess overall division function, including the core work, goals and structure of each department, and oversee the directors’ development and implementation of short- and long-term planning to achieve strategic objectives and completion of annual department strategic planning related activities
Ability to identify new programs, processes and systems to improve productivity and results
Ability to direct, manage, supervise, mentor, train, and evaluate the work of staff, and assist department directors in doing so.
OTHER DETAILS
While this position is connected to one of our Alliance offices, we are in a fully telecommute work environment right now due to the COVID-19 pandemic. The interview and on-boarding process for this position will be completed remotely. This position may require onsite presence when our offices re-open, which will be no sooner than February 1, 2022. Onsite presence will most likely be on a part-time basis, but is dependent on business needs. Additionally, all positions at the Alliance are required to meet these minimum qualifications.
OUR BENEFITS
Medical, Dental and Vision Plans
Ample Paid Time Off
11 Paid Holidays per year
401(a) Retirement Plan
457 Deferred Compensation Plan
Robust Health and Wellness Program
EV Charging Stations
And many more.
ABOUT US
We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.
Join us at the Alliance, where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve over 377,000 members in Santa Cruz, Monterey and Merced counties.
At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.
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