MLK, Portland, Oregon, United States of America
Job Description
Posted Thursday, January 18, 2024 at 8:00 AM | Expired Tuesday, March 12, 2024 at 6:59 AM
Our ideal candidate: We are seeking candidates deeply committed to our mission: to transform the banking industry from within. We lead by example, collaborate with and invest in change-makers, and build sustainable prosperity in our communities.
Who we are: Beneficial State is one of only a handful of B-Corp banks in the nation and one of the highest-rated B-Corps on the planet. That means that we subscribe to a rigorous evaluation standard that measures our positive impact, not just our profitability. We demonstrate how a bank can combine social equity, environmental sustainability, and business stability to create a better financial system – a system that drives inclusive prosperity to benefit people and the planet.
Join our team: If you are ready to do challenging and transformative work that will build a brighter future for us all, and you are hungry to bring your passion and energy to the table, we welcome your application.
POSITION OVERVIEW
At Beneficial State Bank, the Branch Manager is responsible for taking care of our customers and employees, making them feel welcomed and valued. This is achieved by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Our Branch Managers represent our brand and culture with their teams and in their communities by being welcoming and providing friendly service. Here at Beneficial, you will play an important part in making our Vision a reality – An economy that restores our planet and extends prosperity to all.
As a Branch Manager, you ensure the Branch meets and exceeds customer expectations and will create a People First culture in the Branch. You direct all aspects of Branch operations, in addition to growing the deposits and lending at the branch and coaching and mentoring the team. The Branch Manager collaborates with a variety of internal stakeholders, including Marketing, Commercial Banking, Consumer Lending, and Central Operations to provide a seamless customer experience. You will work to lead your team with energy, professionalism, and urgency toward organizational and cultural growth that aligns with our Mission – To practice Beneficial Banking, in harmony with nature, to help more people and help people more.
ESSENTIAL DUTIES
- Creates a People First culture for customers and employees by ensuring an excellent customer experience and creating an outstanding work environment for all.
- Builds partnerships with local businesses to grow the brand in the local market through strong community involvement and trusting relationships.
- Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture.
- Identifies, coaches, develops, motivates, and supports team to provide superior service to every customer.
- Promotes a strong control environment to evaluate, manage and conduct new and existing business by adhering to risk/control expectations, procedures, and processes.
- Identifies strategies to successfully grow deposits & investments for the Branch.
- Makes decisions and resolves issues regarding customer and team experience, risk, and growth of the retail banking team to meet all banking objectives.
- Engages customers to better understand their financial needs and works proactively to help them achieve financial success.
- Leads, manages, and develops a team of direct reports with low to moderate complexity and risk in retail branches.
- Completes all online compliance training as assigned within specified due dates and ensures team does also.
- Acts as a role model and actively promotes the Banks mission and vision with their team and customers.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITY
The position of Branch Manager is responsible for the direct supervision of assigned employees.
MINIMUM QUALIFICATIONS
- Bachelor’s degree from an accredited college or university and/or five years of related experience; or the equivalent combination of education and experience.
- Minimum 3 years people management required with a preference for that experience taking place in a Retail Banking environment.
- Comprehensive knowledge of branch banking and operational functions, bank services and products, and related policies and procedures.
- Advanced knowledge of state and federal banking compliance regulations.
- Excellent communication skills with the ability to engage and interact with diverse stakeholders.
- Well-developed business management and relationship building skills.
- Experience and knowledge in consumer and small business lending, underwriting activities, and terminology.
- Excellent organizational and time management skills, with the proven ability to provide leadership, supervision, and training.
- The ability to travel for business purposes at least 10% of the time and attend events that are outside of normal business hours.
- Outstanding leadership experience, with a proven, successful record of coaching and empowering employees.
- Ability to organize and manage competing priorities effectively across branch locations.
- Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies.
BENEFITS: Beneficial State Bank’s benefits include a comprehensive package designed to support you and your eligible dependents. We focus on the holistic health of our team members and promote work-life balance.
- Medical / Dental / Vision / Basic Life / STD / LTD
- Vacation Days: 2-4 weeks depending on role
- Sick Days: 12 days per year
- Holidays: 11 days per year
- Education and Adoption Assistance
- Bank-Wide Annual Discretionary Bonus Program
- Production-based incentive program available for some roles.
- Paid Volunteer Time: 4 days per year / annual match of qualifying employee donations
- Paid Sabbatical Program after 5 years of service
You are welcome here at Beneficial State Bank. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability or veteran status.
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