ABOUT PER SCHOLAS:
For nearly 30 years, Per Scholas has been on a mission to drive equity and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 25,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. At Per Scholas, diversity, equity, inclusion, and belonging aren't just buzzwords—they're in our DNA. 85+ percent of our learners are people of color, two in five are women, and more than half hold a high school diploma as their highest educational credential. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
DEPARTMENT: National Program
POSITION TITLE: Director, SME IT and Cybersecurity
REPORTS TO: Sr. Director of Strategy and Product Design
DURATION: Full Time
WHO WE ARE LOOKING FOR:
Per Scholas is seeking a dynamic, team-oriented individual to serve as the Director of Technology and Infrastructure. The Director of Technology and Infrastructure will be responsible for meeting with clients/funders and other stakeholders. They will need to convert technology and infrastructure business requirements into learning objectives.
- 5+ yrs. hands-on outside sales experience within the IT services industry (IT, Networking, Security, Cloud)
- 10+ years experience in IT (IT, Networking, Security, Cloud)
- Cloud experience strongly preferred; Salesforce preferred
- Solid business development experience and customer service experience needed
- Proven track record of enterprise sales experience is preferred.
- Strong negotiating, planning, and consultative sales skills.
- Strong written and verbal communication skills.
- Strong interpersonal skills to build rapport with prospective and existing customers.
- Detail-oriented and has good time management skills to succeed in a fast-paced environment.
WHAT YOU'LL DO:
- Make telephone calls, virtual meetings, or in-person meetings with prospective clients.
- Conduct planning and research using a variety of databases, internet, and industry tools, demonstrating clear understanding of client stakeholders requirements, and matching to the proposed solution.
- Provide technical presentations and demonstrations detailing how Per Scholas solution will solve the client's challenges and meet their needs.
- Design slide decks for clients/funders highlighting the design choices made by the client.
- Assist sales activities that require advanced technical product knowledge.
- Update sales and client databases with current information and deliverables.
- Provide end-to-end solutions and design details for the client and stakeholders.
- Assume primary responsibility for the analysis and design phase of new curricula. (about 70% of time will be spent here)
- Collaborate with the Product Development and Product Engineer teams on the development of content and resources to create engaging and effective learning experiences.
- Collaborate with the technology team to identify available vs. desired technologies and associated costs to offer them for a curriculum.
- Research, analyze, and apply tested and innovative trends in technologies, best practices.
- Coordinate or perform administrative functions necessary to deliver and document learning and development programs.
- Capture continuous feedback from the teams on how the content from the product Design team is performing in the classroom.
- Be informed on the latest industry developments by attending team meetings and training workshops.
- Simultaneously manage multiple projects and meet deadlines.
WHAT YOU'LL BRING TO US:
Professional Qualifications-
- A bachelor's degree in IT and related fields of study.
- A background in Technology can be demonstrated with the following:
- A degree in computer science or similar field.
- Some college courses in computer science or similar field.
- IT Bootcamp Experience.
- Industry recognized certifications.
- Skilled in performing discovery with clients, holding conversations to the C-level, and with the client's customer.
- Knowledge of Rapid Instructional Design principles and application.
- Knowledge of copyright and its relationship to design.
- Obsessive attention to detail and eye for consistency and accuracy.
- Experience with utilizing the ADDIE, SAM model to develop content.
- Knowledge of adult learning theory and its application to instructional design.
- Experience with the following design tools: Google Suite (slides, sheets, docs), PowerPoint.
- Tech-savvy and comfortable working in a completely remote environment.
- Strong interpersonal skills - Experience working with diverse individuals and groups with varying learning styles; experience in workforce development a plus.
- Process-oriented & highly organized with excellent problem-solving skills.
- Team-oriented, highly responsive communicator, and excellent verbal and written communication skills.
- Interest in being part of a culture of continuous improvement.
Personal Characteristics
- Has incredibly strong communication skills and enjoys working with the entrepreneurial avatar as the primary SME.
- Experience effectively partnering with other SMEs when necessary.
- Has strong leadership skills and is comfortable working with executives.
- Is highly collaborative and thrives in a team-based environment with rapid feedback.
- Can operate independently and make decisions confidently.
For this role specifically, we are targeting a salary range between $80,000/year and $85,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
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QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
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