Pediatric Patient Care Services Administration
Full Time
78397BR
Job Summary
Incumbent is seasoned and experienced administrative and project management professional responsible for planning and managing the functions and operations of the UCSF Health BCH SF Departments, the functions and operations of which are significantly complex and broad in scope and responsibilities, and highly critical and sensitive in nature.
Provides direct administrative, project and program support to department leaders, performing full range of short- and long-term planning for the leaders, departments/units, organization/health system, including but not limited to IT, facilities, budget/financial management, vendor contracts and invoice management, department- and system-wide communications, human resources (talent acquisition, new leader onboarding, personnel management). Responsible for projects, programs, initiatives and proposals that are complex, broad in scope, requires in-depth data and situational analysis/evaluation, and related – but not limited to – UCSF Health’s True North Pillars and Strategic Priorities that have broad impact across departments and the health system: Patient Experience, Quality & Safety, People, Financial Strength, Strategic Growth, Learning Health System.
This is a complex, demanding position that functions with a high degree of autonomy, advanced service orientation, understanding the requirements to prioritize issues according to urgency and allocation of time and resources accordingly. Must be proactive, confidential/discrete, demonstrate analytic acumen and exercise good judgment in selecting methodology, techniques and evaluation criteria for obtaining solutions and completing deliverables by deadlines. Problem-solving frequently requires analysis of unique issues and problems without precedent and/or structure. Works independently but closely with department leadership, team members, and various organizational staff and faculty.
Department Description
UCSF Benioff Children's Hospital San Francisco is recognized throughout the world as a leader in health care, known for innovation, technology, and compassionate care. For more than a century, we have offered the highest quality medical treatment. Today, we are ranked as one of the top children’s hospitals in the nation by US News & World Report. Our 189-bed Children's Hospital has more than 150 sub specialists practicing in more than 50 areas of children’s health.
Required Qualifications
- Bachelor's degree in a related area or four or more years of relevant experience.
- Three or more years of progressively administrative operations analysis and/or project management experience.
- Two or more years of related financial data management, spreadsheet and reporting system experience.
- Excellent interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
- Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website/newsletter design, accounting and payroll, and contracts and grants regulations and guidelines.
- Knowledge of financial analysis and reporting techniques, and human resources policies and procedures for health system employees.
- Knowledge of common University-specific computer application programs.
- Small to mid-level project management skills.
- Ability to multi-task with demanding timeframes.
- Ability to use discretion and maintain confidentiality.
- This position requires the ability to work onsite, in our office in San Francisco (Mission Bay).
Preferred Qualifications
- Strong skills in short-term planning, analysis, problem-solving, and customer service.
- Experience in health care industry.
- Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and/or personnel management.
- Project Management Certificate.
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
007377 ADMIN OFCR 3
Job Category
Administrative Support, Support Services
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
70%
Location
Fully Onsite, Mission Bay (SF), San Francisco, CA
Shift
Days
Shift Length
8 Hours
Additional Shift Details
M-F
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