Cheetah Clean Auto Wash has reinvented full service cleaning with a modern take on exterior and interior automotive cleaning. This location uses only the best technology with flat belted conveyors and European modeled interior cleaning lines. Join the largest and most innovative car wash facility in Kentucky!
The General Manager is ultimately responsible for his/her store's successful operation and profitability. This person also supports hiring, onboarding, training, and best practices for all area locations.
Key Duties and Responsibilities:
- Lead by example and showcase the standard for customer service, quality, and cleanliness.
- Create a positive and fun working environment.
- Continuously educate store teams on products, services, promotions, and/or operational initiatives.
- Act as the store expert on the POS system, wash equipment, application processes, and service initiatives.
- In partnership with the Operations and Training Manager, hire or promote, train, and evaluate Supervisors, Sales, and Crew members.
- Field and resolve customer or employee issues, partnering with CEO, Regional and District Management, Operations, Facilities, HR, and Customer Service teams as needed.
- Manage the store level claims process.
- Maintain proper chemical and supply inventory.
- Ensure all opening and closing procedures are followed.
- Proactively manage labor.
- Write staff schedule and manage call-outs.
- Lead any other store level operational initiatives as needed.
- Maintain, troubleshoot, and complete general repairs on wash equipment.
Essential:
- Minimum 2 years of experience in retail or customer service management.
- Proven success in a Wash Leadership role.
- Excellent customer service skills.
Desirable:
- Understanding of wash POS Systems, preferably DRB programming and customization.
- Experience with wash chemicals and their application processes.
- Cross trained in wash equipment troubleshooting and general repair.
Potential Salaried Position: up to $100k/year with bonus opportunities.
Benefits:
- 80/20 employer paid medical benefit.
- 401k matching program.
- PTO.
- Tuition reimbursement.
- Commission opportunities.
- Two free King Extreme car wash memberships.
Job Type: Full-time
Pay: Up to $100,000.00 per year
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