We are seeking an Assistant Director of Events. This highly visible, leadership position provides development, implementation, and post-event analysis of all on-campus and virtual special events and programs that are under the purview of the Office of Undergraduate Admissions. These events serve prospective and accepted students and their families, high school counselors, alumni, and friends of the university. This position serves as project manager, staff trainer, chief customer service officer, and manager-on-call for admissions-related on-campus and virtual special events. It will also direct and coordinate all staff, volunteers, and vendors to optimize the guest experience. An enthusiasm for Johns Hopkins University and the goals of the Office of Undergraduate Admissions is essential.
Specific Duties & Responsibilities
- In collaboration with the Senior Assistant Director, On-Campus Recruitment, this individual will work closely with the events and visitor center team to provide a strategic vision for the development of event programming, so that all events work toward key goals, and deliver the desired experience for the university's guests.
- This position reports directly to the Senior Assistant Director, On-Campus Recruitment.
Event Management
- Support admissions leadership in defining and then achieving success both at the strategic and event/tactical level.
- Provide event project management, coordinating and monitoring event tasks and timelines.
- Areas of project management include but are not limited to event coordination, registration, event marketing, budget projections, negotiation and liaising with campus partners, venues, and vendors, review of contracts, maintenance of event files, staffing, security, and equipment.
- Provide post-event analysis and recommendations, based on Slate reports assessing the events, survey and registration data, anecdotal observations of colleagues, and his/her own assessment of event success.
- Work with the Senior Assistant Director, On-Campus Recruitment to coordinate strategic implementation of faculty participation in Admissions events and programming.
- Work with the Special Events Coordinators to ensure all planning of events is implemented and thoroughly executed.
- Provide consultation and/or guidance for event-related publications and advertisements, such as invitations, programs, and social media.
- Create/maintain internal communications and tracking mechanisms for event information collection.
- Work with the operations team for Slate integration and portals for events.
- Represent the Admissions Office by attending planning meetings with other campus offices.
- Proactively manage information and consult with leadership throughout the planning and execution of events.
- Serve as the manager-on-call during on-campus events.
- Perform other duties as assigned.
Student Management
- Serve as a member of the staff leadership team for Blue Key Society (BKS) and motivate, mentor, and supervise student employees and volunteers.
- Work with other members of the BKS Staff Leadership team to establish student group goals and initiatives to support on-campus and virtual events.
- Manage a Special Events Student Coordinator and Events Board of 6 students who provide support in planning and executing special events.
- Oversee the application process, selection, training, and general management of 200+ student volunteers.
Physical Requirements
- Must be able to stand for at least 3 hours at a time.
- Ability to lift and carry boxes weighing up to 25 pounds.
Special Knowledge, Skills, and Abilities
- Ability to think creatively and strategically; be a forward thinker.
- Ability to remain calm when under pressure.
- Possess a strong attention to detail.
- Be flexible, and an active problem solver, both in event logistics and event-related staffing issues.
- Anticipate potential issues or problems and put backup plans in place.
- Be able to manage complex relationships in a dynamic environment--across departments and across campus.
- Be comfortable collaborating, cooperating, and leading teammates across the entire undergraduate admissions office.
- Demonstrate a strong team-oriented approach to leading events with Undergraduate Admissions' leadership, staff, and student groups.
- Ability to interact with a diverse population at all levels and make decisions under pressure.
- Understand the role successful events play in the success of the office as a whole.
- Provide exceptional customer service.
- Demonstrated interpersonal, organizational, and problem-solving skills.
- Excellent verbal and written communication skills.
- Some travel is possible.
- Some weekend and evening hours are required.
- Care deeply about the university and its mission.
Minimum Qualifications
- Bachelor's Degree required.
- Three years experience in events planning at a university and/or student recruitment, or an equivalent combination of education and experience.
Preferred Qualifications
- Experience with project management and CRM software is preferred.
Classified Title: Sr. Events Planner
Job Posting Title (Working Title): Assistant Director of Events
Role/Level/Range: ATP/03/PC
Starting Salary Range: $53,800 - $94,400 Annually ($55,000 - $60,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Mon - Fri / 08:30am - 05:00pm (Some Nights/Weekends Required)
Exempt Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Undergraduate Admissions
Personnel area: University Student Services
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