Position Title: General Manager
Reports To: Director of Regional Culinary
Salary: Up to $100,000 based on experience
Other Forms of Compensation: Bonus
Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.
Job Summary
The General Manager enhances bottom line profitability by leading all aspects of team development and sales growth strategies. They prioritize our standards and strive for elevated experiences for team members and guests. They inspire and motivate by encouraging inclusivity, clear communication, and strategic action planning.
This position is for Shake Shack at Monmouth Park in Oceanport, NJ.
Job Responsibilities and Duties
- Leads a team to increase sales and profits by overseeing Shack P&L, controlling costs, promoting operational excellence, and educating management on business insight and real-time impact on P&L.
- Drives people planning - recruitment, development and retention - of a high performing, diverse team, at all levels while staffing for growth.
- Displays effective leadership abilities and adaptability to meet evolving business demands. Guides team through challenges and promotes a culture of problem-solving that fosters brand growth and process improvement.
- Delivers a remarkable guest and team experience that fosters dedication through solid operations execution, while finding ways to improve efficiency and productivity.
- Adheres to all company policies and compliance rules, appropriate health codes and local jurisdiction food handling requirements, maintains food safety certifications and sets an outstanding example of food health safety practices to team.
- Leads by example, holds self and team accountable and improves management team in shift management to increase results and ensure strong execution.
- Encourages an environment of inclusivity to engage team, encourage collaboration and retain top talent.
Knowledge, Skills, Abilities
- Ability to learn and train others on all aspects of the Shack operations.
- Skill in fostering hospitality and encouraging others to do the same.
- Must have the ability to mentor and develop others.
Requirements - Education, Experience, Physical, and Skills
Education Requirements
Bachelor's Degree - Preferred
Education or Certificate Details
Bachelor’s Degree in Food Safety and Hospitality, or equivalent experience, preferred.
Work Experience
2-4 years
Supervisory Experience
1-3 years
Related Experience
4-6 years related work experience with at least 2 years managerial/supervisory experience in a high volume, fast paced environment. Food handler certification according to local jurisdiction, strongly preferred.
Physical Requirements
- Detailed hand/eye coordination.
- Basic keyboarding or other repetitive motions.
- Operation of heavy equipment or operation of vehicles.
- Lifting/pushing objects weighing over 10 lbs.
- Climbing and working in awkward and cramped positions.
- Standing for long periods of time.
Apply to Union Square Events today!
Union Square Events is a member of Compass Group USA.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Applications are accepted on an ongoing basis.
Union Square Events maintains a drug-free workplace.
Req ID: 1364154
Union Square Events
Gina Barbish
