Location: Los Angeles
Salary: $66,560/yr
Organization Overview
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.
Department Summary
The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings.
Position Summary
Flexible Housing Subsidy Pool (FHSP) Program Supervisors work closely with the FHSP Program Director, Associate Directors, and Managers to scale the FHSP and meet the ambitious goal of housing thousands of homeless Angelenos. Each Program Supervisor will manage a team of Housing Coordinators and/or Senior Housing Coordinator/s who, in turn, help formerly homeless individuals move into housing in Los Angeles County and subsequently provide housing retention services after move in.
Position Responsibilities
Supervision
- Hires, trains, and mentors approximately 8 direct reports in consultation with the Program Manager and Human Resources.
- Represents the program and organization to external partners and the community.
- Holds staff meetings to discuss program issues, provides global insight, and motivates.
- Coordinates training for new staff.
- Coordinates with management to assess and identify needed improvement and solutions.
- Coordinates frequently with other internal stakeholders.
Tenant Services
- Provides advisement/direction on all tenant issues using a client-centered approach.
- Liaison with Intensive Case Management Services (ICMS).
- Ensure the department has a high standard of tenant services quality standards.
- Foster positive relations between landlords and tenants to promote tenant retention.
- Facilitates data collection, file audits, and periodic reports.
Compliance
- Monitors compliance with government and other funder rules and regulations.
- Ensures complete and accurate documentation of all regulatory requirements.
Professional Experience
- Two (2) Years of Supervisory Experience.
- At least one year of proven experience working with homeless or other extremely vulnerable individuals in a housing or similar program.
Knowledge, Skills, and Abilities
- Knowledge of supportive housing
- Knowledge of Fair Housing Laws and reasonable accommodations
- Excellent verbal and written communication skills
- Strong staff supervision skills
- Strong interpersonal skills
- Possession of a valid California driver's license, a clean driving record, and automobile insurance
- Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
Core Competencies
- Planning: Proactively plans and organizes work to achieve goals efficiently.
- Motivating Others: Inspires and empowers team members.
- Managing Diversity: Cultivates an environment where all feel valued and respected.
- Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports.
Certificates, Licenses, and Registrations
A valid, clean CA driver’s license and a personal insured vehicle are required.
Travel Requirements
This position requires a valid driver's license and may be tasked to drive for the course of business.
Physical Requirements
Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
- Hybrid Work
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