Senior Operations Manager - Fleet Maintenance
Location: USA - Portland, OR 97217
Time Type: Full time
Posted On: Posted 2 Days Ago
Job Requisition ID: R126818
NOW HIRING!
Senior Operations Manager with experience managing a heavy-duty truck repair shop!
Shop Location: Portland, OR
Salary: Base annual salary ranges from $80,000 to $95,000, depending on experience and qualifications. Eligible for an annual bonus.
Benefits: Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, disability insurance options, paid time off, and a tax-advantaged 401(k) retirement savings plan.
Position Summary
The Senior Operations Manager manages operations and personnel for locations with approximately 650 truck units. Responsibilities include overseeing Operations Supervisors, Technicians-In-Charge, Customer Service Coordinators, and Technicians. The Ops Manager must accomplish results through direct involvement and limited delegation, ensuring business objectives and labor requirements are met. This position is responsible for location performance against metrics to meet or exceed assigned objectives and ensuring compliance with key company processes and procedures.
Essential Functions
- Operations Management: Oversee work analysis, vehicle planning, scheduling, productivity tracking, and optimization.
- Labor Management: Provide leadership, training, and oversight to management teams, responsible for performance management.
- Customer Management: Manage customer relationships, ensuring satisfaction and retention.
- Financial Management: Develop and manage budgets, implementing cost control measures.
- Asset Management: Maintain the appearance and upkeep of assigned locations.
- Quality Management: Ensure compliance with quality metrics and maintain a safe workplace.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Ability to optimize execution of complex strategic processes.
- Strong verbal and written communication skills.
- Ability to build strong customer relationships.
- Demonstrated commitment to a safe work environment.
Qualifications
- H.S. diploma/GED required.
- Associate's degree preferred.
- Four (4) years or more in an operations environment required.
- Three (3) years or more supervisory experience required.
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated
No
Job Category
Maintenance
Compensation Information
Compensation ranges for the position are as follows:
Pay Type: Salaried
Minimum Pay Range: $80,000.00
Maximum Pay Range: $95,000.00
The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan.
Benefits Information
For all Full-time positions, Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
Equal Opportunity Employer
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
About Us
Ryder operates behind the scenes, managing critical fleet, transportation, and supply chain functions for over 50,000 customers.
#J-18808-Ljbffr
