Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public, and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Accessibility Manager position is responsible for advancing support for Amtrak and its statutorily mandated compliance with the Americans with Disabilities Act (ADA), to include stations, mechanical, and training. Collect data and documents to support monthly, bi-monthly, quarterly, semiannual, and annual reports to various entities, internal and external to Amtrak. The incumbent will be a key part of communicating the Corporation’s efforts to comply with the ADA and ensure compliance in all areas. This role will interact with representatives from the Department of Justice (DOJ), the Federal Railway Association (FRA), and other groups.
ESSENTIAL FUNCTIONS:
- Develop and maintain documents to support all accessibility activities.
- Prepare semi-annual reports for the DOJ as required by the Settlement agreement.
- Assemble documents from other departments for a monthly distribution to the ELT.
- Work with the Director to enhance relations with staff for national and key state/local disability organizations.
- Document and maintain meeting minutes from various meetings that are held; bi-monthly ADA EOC, quarterly meetings, etc.
- Assist the Director in preparing materials for ADA EOC meetings.
- Participate in FRA monthly, and quarterly meetings to review ADA stations, PIDS, and ABT updates.
- Maintain database and conference calendar of key organizations/contacts.
- Perform additional tasks and assignments as directed by the Director.
MINIMUM QUALIFICATIONS:
- Bachelor’s Degree required OR equivalent combination of training, education, and relevant experience may be considered in lieu of a degree.
- Strong communication skills, including experience in making presentations to senior management, and third parties.
- Strong focus on collaboration and customer service.
- Demonstrated skill running effective meetings and obtaining buy-in and participation from leaders.
- Effectiveness working diplomatically across teams with varying objectives and priorities.
- Strong oral and written communication skills across all levels.
- Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), MS SharePoint.
- Must have work authorization in the United States.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
- Leadership and management skills with proven ability to motivate others; effective writing, presentation, meeting, and facilitation skills; interpersonal communication; time management; and conflict resolution and investigation skills.
- Demonstrated experience communicating orally and in writing with the corporation and externally.
- Demonstrated experience simultaneously managing multiple projects and/or programs using appropriate administrative tools and controls.
- Demonstrated familiarity with Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project).
PREFERRED QUALIFICATIONS:
- 7+ years’ experience preferred.
- Graduate degree in related field.
- Demonstrated ability to build consensus among internal and external stakeholders with diverse interests, including stakeholders in both public and private sectors.
- Demonstrated ability to understand detailed planning, architecture, and engineering issues while simultaneously understanding how those issues relate to the situation and surrounding influences.
- Transportation industry experience is a plus.
- ADA knowledge and experience is a plus.
WORK ENVIRONMENT:
- Ability to work in a fast-paced, time-sensitive environment with frequently changing priorities, tasks, and deadlines.
- Frequently manages multiple projects simultaneously.
- Ability to communicate, comprehend, and respond to verbal statements and instructions, both orally and in writing. Ability to work under pressure.
- Frequently resolves issues with conflicting priorities in cognitively demanding situations.
- Constantly, or frequently, uses a computer, monitor, keyboard, mouse, and other related electronic equipment and software to perform a variety of tasks.
- Ability to work in an office building environment.
- Ability to work in a remote location with access to wireless internet and phone while outside of the office or traveling on business.
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
PAY TRANSPARENCY:
The salary/hourly range is $113,200-$146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long-term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID: 163077
Posting Location(s): District of Columbia
Work Arrangement: 04-Hybrid Weekly
Job Family/Function: Marketing
Relocation Offered: No
Travel Requirements: Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions require a pre-employment background check that includes prior employment verification, a criminal history check, and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training, and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth, and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity, and gender expression, genetic information, citizenship, or any other personal characteristics protected by law.
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