General Summary: Under general direction; performs work of considerable difficulty in managing the activities and operations of the Information Technology Department; performs related work as required.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
• Supervises and provides direction to managers in the area of department goals, staffing, proposed and on-going projects, and daily operations
• Assists with achieving the department’s goals to establish, develop, improve and maintain management information processing systems
• Facilitates a positive work environment and collaborative culture that encourages knowledge of, respect for, Kane County policies and culture, team members, and users.
• Supervises core operational sections of the IT department, including but not limited to Network Services, Computer Services and Cybersecurity.
• Ensures department requests for support and services are provided in a timely manner
• Functions as the liaison for several elected officials on more complex projects
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Identifies and resolves employee relations and performance issues
• Establishes and maintains a professional work environment while providing appropriate leadership and direction
• Promotes positive morale, creativity and teamwork among staff
• Evaluates employee performance and sets clear goals and expectations
• Maintains relationship with outside vendors and assures compliance within the contracts
• Prepares timelines and allocates staff for department priorities
• Assists with the preparation of the department’s budgets that enable the department to meet its objectives
• Assists the department head with the Department’s budget process and helps ensure that the department functions within budget appropriations
• Prepares bids and specification for purchases according to County procurement procedures
• Establishes priorities, production control and work procedures for the department
• Collaborates with Chief Information Officer to develop and implement IT strategies that are aligned with the County’s goals and objectives
• Mentor and coach IT staff, fostering a culture of continuous learning and professional development
• Maintains regular attendance and punctuality
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Performs related duties as required or assigned within job classification.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Planning, organizing and supervising the work of others engaged in a variety of technology and related activities
• Implementation of large, complex information systems
• Establishing IT related policies and procedures
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Project Management and Risk Mitigation knowledge and skills
• Demonstrates working knowledge of IT security, governance, risk, compliance, and privacy concepts and practices
• Monitor and evaluate employees
• Prioritize and assign work
• Manage projects and multiple priorities simultaneously
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Provide leadership to resolve issues effectively
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
TRAINING, EDUCATION AND WORK EXPERIENCE:
• Bachelor’s Degree in Computer Science, Information Technology or related field preferred
• Eight years of progressively responsible experience in Information Technology, including five years at a management level with staffing and budgeting responsibility; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily office work including prolonged periods of sitting, talking, listening, manual dexterity, working on a
computer = 70%
Lifting up to 25 pounds at a time, reaching, bending, walking, driving a motor vehicle = 30%
Ability to navigate stairs to evaluate spaces for safety as needed.
EQUIPMENT USED TO PERFORM ESSENTIAL FUNCTIONS:
Computer, printer, scanner, phone, fax, copier, county vehicle, radio, and supplies related to duties.
WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS:
• 40-hour on site work week
• On call availability
• Ability to legally operate a motor vehicle.
• Ability to pass a criminal background check.
• Ability to work in all Kane County building environments.
• Ability to obtain LEADS and CJIS certification.
REPORTING RELATIONSHIPS:
Reports to: Chief Information Officer
DIRECTS WORK OF:
Director of Applications, Director of Computer Services, Director of Networking, Chief Info Security Officer, Spatial Solutions Officer
#J-18808-Ljbffr
