JOB DESCRIPTION
Join JPMorgan Chase & Co.'s Control Management team, the firm's first line of defense against operational, regulatory, and reputational risk. You'll be empowered to make an impact from day one, working in a challenging and rewarding environment that embraces creative solutions for a wide range of credit and banking activities. Our people-first culture provides the opportunity to grow your career, master new skills, and join a diverse, inclusive community that fosters teamwork and innovation.
As a Control Manager Vice President in WM Solutions Control Management team, you will be part of an integrated team dedicated to maintaining a robust and consistent control environment. You will be part of an agile, future focused, and collaborative team working in partnership with the Lending Solutions business to identify and manage risk. You will be exposed to a stimulating and rewarding environment with cross-disciplinary teams to build effective and sustainable solutions. On any day of the week you might provide guidance on a recent JPMC merger, acquisition, or new product development; assess the design of an advanced technology solution, or proactively identify and assess high profile issues of utmost importance to C-suite level committees.
Job Responsibilities:
- Develop, enhance, and monitor the risk and control framework
- Enable strategic initiatives by providing risk and control design expertise and navigational assistance to help connect the dots across the line of business(es)
- Promote an environment where control issues are escalated and trends are anticipated, identified and remediated
- Partner with business to design and implement efficient, effective, repeatable processes and controls to mitigate risks
- Leverage operational risk expertise and judgment thoughtfully to challenge assumptions, ways of working and operating models
- Establish trusting partnerships and a culture of respectful, honest communication with other Control Managers and business partners as well as intersecting functional teams (e.g. Compliance, Legal, Operations, Technology, Internal Audit), while engaging diverse perspectives
- Drive business readiness and serve as liaison for audit and regulatory exams
- Identify and assess operational risks related to the Lending Solutions business, ensuring compliance with procedures and consistency with control standards
- Drive strategic solutions that create a more resilient operating environment.
- Ensure effectiveness of key controls, review and provide feedback on control testing and draft issue and action plan language in collaboration with Lending Solutions stakeholders
- Participate in key initiatives through the Change Control Meeting (CCM) and New Business Initiative Assessments (NBIA) processes
Required capabilities, skills and qualifications:
- Bachelor’s degree or equivalent experience required
- Minimum Seven years of relevant experience in the financial services industry or background in Audit, Compliance, Risk Management, or Process Improvement
- Strong problem solving and analytical skills
- Ability to drive results independently
- Team player and leader who inspires actions across the team and builds credibility across stakeholders
- Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment
- A curious mind that prefers to go deep to understand details
- Experience structuring and driving multiple simultaneous projects to on-time completion
- Strong executive presence with excellent oral and written communication skills
- A positive attitude and team spirit with exceptional interpersonal and collaboration skills
Preferred capabilities, skills and qualifications:
- Knowledge of Banking and Credit Products preferred
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
