General Manager - Security
Prosegur is now hiring an energetic, dynamic, and dedicated General Manager, to help us drive our business to the next level. This person will report daily to our San Francisco, CA branch office, and partner closely with our Human Resource Business Partner, this role reports directly to the SVP.
Summary of Duties:
The General Manager will partner with the SVP and Human Resources, proactively communicating and ensuring compliance with all reporting and operation requirements. The General Manager will facilitate and manage the local branch and key operational procedures assigned to the business needs. The General Manager shall also utilize tools provided by corporate HR and executives such as the statement of work, recruiting plan, and Microsoft Office, driving effective technical solutions.
Responsibilities:
- Responsible for security operations and customer contract services for the Guarding division.
- Maintain performance and operate within fiscal parameters; strong P&L management is a must.
- Ensure and maintain sound audit procedures complying with governmental regulations.
- Recruit and interview new employees to meet the needs of our guarding clients.
- Execute operations and training while maintaining the sound discipline of corporate procedures.
- Regularly meet with customers to ensure mutual goals and objectives are met.
- Develop client relations and secure new business opportunities.
- Establish the scheduling requirements for employees/agents under their supervision. Make assignments to ensure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.
- Train staff, evaluate and document employee performance. Provide direction for employees through appropriate communication. Issue disciplinary action and make a corrective action plan to assist employees in altering their behavior. Commend employees for outstanding achievement.
- Prepare reports, investigate, respond to questions, and provide documentation.
- Follow all safety rules. Observe and report any unsafe or hazardous conditions immediately to the proper authority.
- May be requested to perform other duties as assigned based on the SVP's needs or client activity.
Other Duties and Responsibilities:
- Use proper body mechanics while performing duties.
- Remain alert and aware of the startup timeline.
- Demonstrate the ability to think clearly during crisis or high-stress periods.
- Possess empathetic abilities in dealing with employees and their questions.
- Demonstrate ability to work with others and interact appropriately.
- Maintain communication with the team on any changes that may affect operations.
- Work with leadership to adapt and apply for Prosegur initiatives and programs in a manner that supports local business needs.
- Communicate and demonstrate support for Prosegur decisions even if not consistent with own point of view.
- Partner with Corporate HR teams on special projects and assignments.
Qualifications:
- Strong ability to multi-task and prioritize urgent staffing needs.
- Proven experience in establishing strong relationships with community-based methods.
- Strong networking and relationship-building experience.
- Excellent written and verbal communication skills.
- Self-starter, with the ability to thrive in a fast-paced environment.
- Demonstrated proficiency with programs like Microsoft Office, Scheduling Software (Winteam).
- Ability to work independently and with a team.
Required Skills/Abilities:
- Positive, solution-focused attitude.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Proficient with Microsoft Office Suite or related software.
Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.
Salary Range: $100k salary annually
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