SENIOR DIGITAL PRODUCT MANAGER I (Ft Myers, Chicago HUB, NYC, Boston, Columbus)
Location: United States
Region: Northeast
Reference Number: 10455
Position Type: Permanent
Category: Retail
Job Function: eCommerce, Information Technology, Marketing / PR, Product Management
Level: Mid to Senior Level (Management)
Position Objective:
This position is responsible for leading customer experience optimizations across Chico’s FAS brand websites including Chico’s, WHBM and Soma. This role will bring the data and analytics focus with a relentless emphasis on business outcomes, with an ability to skillfully prioritize based on customer benefit.
Functional Responsibilities:
- Manages and develops a roadmap for assigned ecommerce funnel area and provides input on strategic ecommerce and omnichannel business goals.
- Manages and leads test programs, driving effective partner engagement and planning cycles fostering a high momentum learning and success environment.
- Analyzes and manages owned funnel analytics, developing a point of view that drives prioritization and learning.
- Partners with analytics on site KPIs and behavioral outcomes, driving and prioritizing future analytics needs to support future learning.
- Partners with business stakeholders to build trust maximizing partnership mentality while guiding high business value prioritization.
- Leads competitive and market analysis, keeping a keen eye on market trends, validating, and translating into growth opportunities aligned to business outcomes and strategies.
- Manages a current view of technologies related to funnel responsibility, identifying enablers that align with growth opportunities.
- Builds and manages a backlog, requirements, acceptance criteria that will drive high quality development outcomes.
- Partners and leads the software lifecycle across developers, QA, operations, product managers, merchandisers, brand, and marketing teams.
- Assists with mentoring and leading junior product managers, in the direction of SDLC, testing and the orchestration of prioritization through planning, execution and launch.
Qualifications:
- Bachelor’s Degree required with an emphasis on business, marketing or computer science.
- 5+ years of Product management experience, ecommerce/retail experience a must.
- Proven Success, leading ecommerce funnel ownership and a roadmap.
- A natural leader with excellent communication and collaboration skills, ready to direct stakeholders through business evaluation, prioritization, and execution.
- Testing experience using data to form a hypothesis and define measures of success.
- Strong analytical capabilities with a working knowledge of web analytics tools (Adobe Test & Target, Adobe Analytics, Google Analytics, Contentsquare).
- Ability to take ambiguity and create clarity to forge a path forward.
- Excellent written and verbal communication skills.
- Must possess an entrepreneurial spirit with a natural curiosity, ability to pivot and lead others in a fast-paced environment.
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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