The Senior Community Healthcare Outreach Manager supports the Alzheimer's Association mission to improve early dementia detection and maximize quality care and support for persons with dementia and those who care for them. This position conducts outreach to clinics, hospitals, physician practices and other healthcare settings, identifies the best point of contact to commit to educating their staff and supports the training of staff to conduct a Cognitive Health Assessment. This position collaborates with staff from Alzheimer's Association, the University of California San Francisco and others to identify and overcome barriers through offering or providing problem-solving technical assistance. This position may work remotely.
RESPONSIBILITIES
Essential functions and responsibilities include, but are not limited to:
- Contact and cultivate relationships with healthcare professionals within an assigned geographic area
- Represent the Alzheimer's Association at in-person and virtual meetings in a professional manner
- Effectively communicate and consistently follow-up through e-mail and other written communication, telephone and video and/or in-person meetings to arrange and make presentations to key decision makers at clinics, hospitals, physician practices and other healthcare settings
- Effectively teach others about and secure commitments for their participation in the Program
- Collaborate with others to identify, understand, document and work to overcome barriers to providers participation in the program
- Participate in regularly scheduled meeting with program staff and, as needed, meet with other Alzheimer's Association staff
- Promote and support all Alzheimer's Association office activities including community programs, special events and fundraising efforts
- Work in collaboration with project lead at UCSF, Dr. Anna Chodos, to represent the Alzheimer's Association
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Ability to lead, guide and inspire healthcare providers to complete training for certification to conduct Cognitive Health Assessments while demonstrating and promoting open communication, transparency and teamwork towards the Project goals
- Ability to lead, train, mentor and/or support others in performing their duties
- Ability to multitask, be flexible, and handle changing priorities
- Excellent written, verbal and interpersonal communication skills
- Metric driven to reach Project goals
- Access to a reliable vehicle, a valid driver's license and proof of automobile insurance
- Ability to travel days or overnight, as needed
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor's Degree or equivalent experience
- Competency in teaching, training, conducting marketing or sales, delivering educational programs or public speaking and/or leading others in performing these duties
- High proficiency in managing data, data tools and reporting
- At least 5 years' experience conducting outreach, sales, marketing or similar activities and/or leading others in performing these duties, including creating marketing strategies and tools
- Ability to initiate contact, secure meetings and communicate in a professional, credible manner with staff at clinics, hospitals, physician practices and other healthcare settings
- Ability to learn about or a demonstrated understanding of healthcare delivery systems, workflows or operations in order to identify and communicate with appropriate decision-makers to accomplish the Project goals
- Ability to work independently in addition to collaboratively and to understand any personal limitations and ask for help if needed
- Proven results working with or for healthcare providers or other types of professionals.
PERSONAL CHARACTERISTICS:
- Self-starter, independent worker and willing to take initiative
- Ability to work some evenings and weekends
- Willingness to drive throughout the Chapter territory as necessary
- Current Automobile Liability Insurance
- Ability to lift and carry supplies up to 25 pounds
JOB TITLE: Senior Community Healthcare Outreach Manager
REPORTS TO: Chief Program Officer
LOCATION: Remote - San Jose, CA and surrounding areas
STATUS: full time, exempt based on 37.5 hours per week minimum
GRADE: 307 Hiring range: $90,000 - $100,000
The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.
Our Vision
A world without Alzheimer's and all other dementia.
At the Alzheimer's Association, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia.
The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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