91220 - Learning and Development Administrator
Number of jobs available: 1
Detail of reserve list: 12 Months
Region: East Midlands
City/Town: Boston, Buxton, Chesterfield, Coalville, Derby, Grantham, Leicester, Lincoln, Loughborough, Mansfield, Newark-on-Trent, Nottingham, Skegness, Worksop
Building/Site: Various locations across the East Midlands
Grade: Other
NPS Pay Band: 2 National
Post Type: Fixed Term
Duration of appointment: Up to 12 months
Working Pattern: Full Time
Role Type: Administration / Corporate Support
Will the successful applicant have line manager responsibilities? No
Overview of the job
The post holder will be a member of the wider HMPPS Learning and Development (L&D) team but will be based within the National Probation Service (NPS). For day-to-day and line management purposes, the post holder will report to the Divisional Training Manager or their Deputy.
The post holder will provide administrative support to aid in the delivery of probation qualifications at a local level and coordinate associated L&D activities.
Summary
Manage all aspects of administration and co-ordination to support the divisional training team in providing Probation qualifications and L&D activities. Acting as the primary point of contact and assisting in the day-to-day administration of the divisional training team. Key tasks will include the provision of advice to staff regarding L&D activities, producing data/management information, organising meetings, diary coordination, and compilation of correspondence and documents.
This role will be based within a Divisional Training Team.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
- Provide general administrative support for the Divisional Training Team including photocopying, typing, amending and processing documents, minute taking and responding to queries using an understanding of Probation service delivery.
- Act as a Local Training Coordinator to administer training events on HR systems, ensuring that learner records are up to date and produce reports as required.
- Liaise with other L&D teams to organise appropriate venues for local and national training and monitor take-up of training delivered by the Divisional Training team.
- Analyse training attendance/completion information to produce reports as specified by the Divisional Training Manager to assist in deploying HMPPS L&D resources to meet the requirements of the division.
- Provide assistance to business managers and divisional hubs to aid in promoting attendance in the divisions and provide advice on learning and development activities.
- Maintain divisional records on behalf of the National Centre and adhere to nationally agreed practices to utilise the eportfolio system to register learners on qualifications.
- Provide the Divisional Training Manager and National Centre with updates on learner progress and claim certificates for completions and national census information to inform invoices.
- Liaise with the National Centre to prepare for External Quality Assurance inspections and maintain Awarding Body compliance with all administrative activities.
- Develop and maintain comprehensive and up-to-date electronic and manual filing systems which support the team and be effective in storing and retrieving key data.
- Co-ordinate and schedule national and locally administered learning events including producing timetables of upcoming training and communications to staff.
- Create and maintain relevant databases and ensure they contain accurate data, liaising with appropriate staff as necessary and routinely quality assuring them.
- Contribute to the continuous improvement of administrative systems, process and workflows to ensure the team meets its targets.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Behaviours
- Managing a Quality Service
- Working Together
- Delivering at Pace
- Changing and Improving
- Making Effective Decisions
Essential Experience
- Previous administration experience, and experience of providing a wide range of management support activities.
- Proficiency in use of Excel in order to produce spreadsheets and present data in an accessible format.
- Evidence of providing support and assistance to colleagues in delivering a quality service.
Desirable
- Experience of effective communications.
- Experience of making successful critical decisions.
- Operational experience of working in a Probation setting.
Technical requirements
- NVQ Level 2 or equivalent.
- RSA III (gained or working towards) or equivalent qualification such as CLAIT Advanced.
Desirable
- GCSE Grade A-C in English and Maths (or equivalent).
Ability
- Microsoft: Word, Excel, Outlook and PowerPoint (or equivalent i.e. Lotus Notes).
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home.
Standard full-time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs.
Benefits
The MoJ offers a range of benefits:
- Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays.
- Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS).
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Networks: The opportunity to join employee-run networks that provide advice and support.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
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