Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.
Position Summary
Candidates must be located in North Miami Dade county.
This role will require 50-75% travel for face-to-face visits with members in Miami Dade.
Schedule is Monday-Friday, standard business hours.
We are seeking a self-motivated, energetic, detail-oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. The Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action, as well as opportunities to enhance a member's overall wellness through integration. Responsibilities include assessing, planning, implementing, and coordinating all case management activities with members to evaluate their medical needs. The Case Management Coordinator will determine appropriate Prior Authorizations, coordinate with PCP and skilled providers, manage condition information, conduct medication reviews, and connect members with community resources.
Required Qualifications
- Bi-lingual, English, and Spanish.
- Willing and able to travel 50-75% of their time to meet members face-to-face in Miami Dade county and surrounding areas in FL.
- 1+ year of experience in behavioral health or a long-term care setting.
Preferred Qualifications
- Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment.
- Effective communication skills, both verbal and written.
- Managed Care experience.
- Computer proficiency in Microsoft Word, Excel, and Outlook required.
- Case management and discharge planning experience.
Education
Bachelor's degree in social work or related field required.
Pay Range
The typical pay range for this role is: $21.10 - $36.78. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health.
We anticipate the application window for this opening will close on: 10/31/2024.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
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