Director, Service Business Unit Operations - Process Improvement, Applied Global Services
Description
This role leads business process execution & improvement supporting service business units for the Applied Global Services Business segment. This person will engage cross-functionally to drive the execution and enhancement of critical business processes in support of the service business unit delivery. This role has oversight for the prioritization and execution of business process improvement opportunities.
Responsibilities
- Responsible for executive leadership of key Service Business Unit processes including strategic review, portfolio management/execution etc. supporting strategic business agenda.
- Responsible for executive program management of business process improvement opportunities supporting Service Business Units.
- Partners with business leadership and the cross-functional team to deliver tangible business outcomes through business process improvement.
- Leads development and execution of business process improvement roadmaps.
- Accountable for the on-time delivery, cost, and quality of new business processes to support customer, operating plan and growth commitments of the SBUs.
- Leads development and execution of project management (PMP) in support of business process improvement.
- Builds strong teams and cross-functional engagement across multiple geographies & external partners including Sales, Marketing, Operations, Finance, Legal.
- Communicates business process improvement roadmap and overall status to senior executives and stakeholders.
Desired Skills, Competencies & Experience
- Degree or equivalent experience with minimum 10+ years of relevant experience.
- Business process improvement experience and domain expertise.
- Semiconductor applications and services experience desired.
- Strong program management skills.
- High financial acumen and analytical/data/statistics oriented decision making style (i.e. 6sigma).
- Positive can-do hands-on entrepreneurial attitude.
- Strong communication skills and interpersonal presence that extends confidence and humility.
- Experience building and delivering executive level presentations.
- Ability to effectively manage and deliver to multiple KPIs.
- Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (Sales, finance, marketing, strategy, management).
- Excellent personal time management and project management skills.
Primary Location: USA: Santa Clara
Education: Bachelor's Degree
Years of Experience: 10 - 15 Years
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 10% of the Time
Relocation Eligible: No
U.S. Salary Range: $172,000.00 - $236,500.00
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
