Manager II, Clinic Ops (Family Medicine)

Baylor Scott & White Health • Keller, TX, United States • $200k - $250k / year • 2w ago

JOB SUMMARY

The Clinic Operations Manager 2 coordinates all activities in physician offices, clinics or other areas that help patients to ensure high quality, patient-centered care and compliance with established policies, procedures and standards.

ESSENTIAL FUNCTIONS OF THE ROLE

Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
Interviews, selects, trains, supervises, evaluates, counsels and recommends termination of assigned employees.
Approves and contributes to in-service education programs for assigned people.
Coordinates accounts receivable management to ensure maximum reimbursement.
Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
Provides information to physicians, community groups and referral agencies about programs provided by practices.
Investigates, resolves and documents resolution of patient complaints.

KEY SUCCESS FACTORS

Demonstrated leadership, communication and problem-solving skills.
Demonstrated effectiveness in team development strategies.
Demonstrated ability to evaluate and stabilize team and one-on-one workloads through effective time management, prioritization and organizational skills.
Able to travel as required.

BENEFITS

Our competitive benefits package includes the following:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
TFTO (Track Free Time Off)
- PTO days are provided at the beginning of each year, no accrual
- Number of days is determined by years of service and prorated if hired after January of each year
5% Annual bonus if metrics are met
- 5% of Manager salary awarded during performance review

Note: Benefits may vary based on position type and/or level.

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualification
- Not required but Bachelor's preferred
EXPERIENCE - 4 Years of Experience
- In a healthcare setting
- Clinic or hospital leader experience a plus

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