Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.
USC Housing, a division of USC Auxiliary Services, hosts students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ well-being is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Senior Manager to join our rapidly growing team.
The Opportunity:
Are you an experienced and knowledgeable business leader? Do you take pride in your ability to strategize, innovate, organize, and manage? Then this is the job for you! As our Senior Manager, you will serve as the strategic leader of our Housing unit. You will oversee our staffing, budgets, marketing, public relations, and properties with ease and confidence. We are constantly in the process of renovating and expanding our properties, so we need you to be as enthusiastic and passionate as we are!
The Accountabilities:
- Plan, implement, and direct programs, projects, and activities for Housing. Develop and recommend goals and objectives for the section.
- Supervise all staff assigned to the section, through subordinate managers and supervisors. Monitor staffing needs. Determine and/or recommend section salary administration including raises, promotions, and reclassifications.
- Oversee recruitment, hiring, orientation, training, and supervision of staff. Oversee performance evaluation process. Counsel, discipline, and/or terminate employees as required.
- Plan, develop, and manage section budget. Approve section expenditures.
- Develop and implement policies, procedures, and short- and long-term strategic plans to enhance section operations with the approval of the Director.
- Develop, implement, and administer plans for effective communications programs within the section.
- Serve as information resource for the University community and/or the general public concerning section programs and/or projects.
- Oversee inspection, maintenance, repair, refurbishment, and replacement of all assigned facilities and furnishings. Review plans and specifications for construction or refurbishment of new or redesigned facilities. Oversee inventory control, records, and reports.
- Oversee installation, maintenance, and continuing development of information processing systems and ensure compatibility with USC financial services systems.
- Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
- Education: Bachelor’s Degree.
- Experience: 5 years of experience.
- Expertise:
- Management experience in housing, residential, and/or University environment.
- Ability to lead, train, coach, counsel, and evaluate employees.
- Demonstrated written and oral communication skills.
- Knowledge of applicable federal, state, local, and University laws and policies.
- Budget development and control experience.
- Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment.
- In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
What We Prefer:
- Master’s Degree.
- 6 or more years of experience in housing and/or residential industry.
- Management level experience in USC Auxiliary Services.
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The annual base salary range for this position is $86,870.99 - $92,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: Bachelor’s Degree.
Minimum Experience: 5 years of experience.
Minimum Field of Expertise: Management experience in housing, residential, and/or University environment. Ability to lead, train, coach, counsel, and evaluate employees. Demonstrated written and oral communication skills. Knowledge of applicable federal, state, local, and University laws and policies. Budget development and control experience.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
Job Type: Full-time
Pay: $86,870.99 - $92,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply.
Application Question(s):
- Do you have student housing experience?
License/Certification:
- California Driver's License (Required)
Work Location: In person
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