Chief Human Resources Officer (CHRO)
Location: Columbus, Ohio
Reports to: CEO
Who We Are:
Gosh Enterprises is a fast-growing, dynamic company managing a diverse portfolio of brands, each with a unique mission:
- Charleys: A global brand with over 847 locations, famous for serving the #1 Cheesesteak in the world.
- Bibibop Asian Grill: A 60+ unit award-winning fast-casual Korean-inspired restaurant chain.
- Lenny’s Grill and Subs: A Memphis-based, 61+ unit chain specializing in high-quality deli and hot subs.
- Charleys Kids: A non-profit that partners with like-minded organizations to provide food, education, and mentorship to at-risk children.
- 58 Partners: A foundation committed to building a generation of youth who come to know, follow, and share Jesus.
- Solar Planet: Specializing in solar field advisory and installation services.
Position Summary:
As the Chief Human Resources Officer (CHRO), you will be responsible for designing and executing HR strategies that align with Gosh Enterprises' broader business goals. This role focuses on key areas such as succession planning, talent management, organizational development, change management, training, and compensation. As a strategic partner to the CEO and executive team, the CHRO will guide and implement HR initiatives that support the company’s growth and mission across all its brands.
Key Responsibilities:
- Lead the HR division and guide managers across all units, indirectly overseeing all employees within the company.
- Develop and implement HR strategies that align with and support Gosh Enterprises' mission and strategic vision.
- Serve as a trusted advisor to senior leadership on key organizational and management issues.
- Collaborate with the executive team to design and manage leadership succession plans that align with the company’s growth strategy.
- Build and execute strategic talent acquisition and retention plans to meet the organization’s human capital needs.
- Develop competitive, cost-effective compensation and benefits programs that attract and retain top talent.
- Provide leadership to the HR function by overseeing global talent acquisition, career development, succession planning, retention, training, leadership development, compensation, and benefits.
Required Skills and Abilities:
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to resolve conflicts effectively.
- Exceptional organizational and detail-oriented skills.
- Strong analytical and problem-solving abilities, with a high degree of emotional intelligence.
- Proven leadership and supervisory experience.
- Thorough knowledge of employment laws and regulations.
- Familiarity with various human resource information systems (HRIS).
- Proficient in Microsoft Office Suite or similar software tools.
Education and Experience:
- Bachelor’s degree in HR, Business, or a related field from an accredited institution (required).
- MBA or MA/MS in Human Resources or a related field (preferred).
- At least 15 years of HR experience, including 5 years at the executive level.
- SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) preferred.
Our Culture:
We seek team members who embody our core values of humility, hunger, brilliance, and kindness:
- Humble: Self-aware, reflective, and open to constructive feedback. Values the contributions of others and takes ownership of their role.
- Hungry: Driven to excel, take initiative, and pursue continuous improvement. Overcomes challenges with a positive, can-do attitude.
- Brilliant: Expert in their field, making sound judgments and demonstrating creativity, especially in resource-limited situations.
- Kind: Treats others with decency, empathy, and grace, always striving for the best outcome for everyone.
This role is not just about managing HR functions—it's about helping shape the future of our organization by fostering a positive, forward-thinking culture where our employees can thrive.
Strategic Leadership and Change Management:
The CHRO will play a crucial role in driving transformational change within the organization. You will develop and implement strategies that enhance HR efficiency and effectiveness through the adoption of technology and improved processes. This includes leading initiatives that ensure successful implementation and fostering positive cross-functional relationships to support the company’s rapid growth.
As the CHRO, you will be instrumental in supporting Gosh Enterprises' expansion, ensuring the right services are in place at the right time to maintain momentum.
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