Job Overview: We are seeking a dynamic and experienced General Manager to lead our team in delivering exceptional service and operational excellence. The ideal candidate will possess a strong background in hospitality management, particularly within the food service industry, and will be responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction. This role requires a hands-on leader who can effectively manage multiple priorities while fostering a positive work environment.
Responsibilities:
- Oversee daily operations of the establishment, ensuring high standards of food quality and customer service.
- Manage and train staff, promoting teamwork and professional development.
- Implement effective shift management practices to ensure smooth operations during peak hours.
- Develop and manage budgets, including forecasting revenue and controlling costs.
- Coordinate banquet services and special events to maximize guest satisfaction.
- Ensure compliance with health and safety regulations within the food management framework.
- Foster a culture of excellence in culinary practices while maintaining quick service standards.
- Analyze operational performance metrics to identify areas for improvement.
Experience:
- Proven experience in a managerial role within the hospitality or food service industry, preferably in a quick service fast food restaurant setting.
- Strong team management skills with the ability to motivate and lead diverse teams.
- Experience in budgeting and financial management related to restaurant operations.
- Knowledge of culinary practices and food management principles is essential.
- Excellent communication skills with a focus on customer service excellence.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
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