Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS". To learn more about the brand and offerings, you can visit hims.com and forhers.com.
About the Role:
As a Manager of Product Analytics, you and your team will shape the customer experience through high-quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, designers, and engineers in a fast-paced collaborative environment. Your knowledge of A/B testing and digital analytics combined with your background in experimental design will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.
You Will:
- Design experiments and provide actionable and scalable recommendations from the results
- Deliver in-depth analyses that are statistically sound and easily understood by non-technical audiences
- Work with your team to curate the experimentation roadmap for the product and growth teams
- Enable data self-service by designing templates that are easy to understand using relevant KPIs
- Collaborate across analytics, engineering, and growth teams to improve the customer experience
- Distill your knowledge of tests into playbooks that can be implemented and utilized to help us transform our digital experience
- Identify causal relationships in our data using advanced statistical modeling
- Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications
- Align analytics initiatives with broad business objectives to build long-term value
- Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product and growth team
You Have:
- 8+ years of analytics experience
- 5+ years of experience in A/B testing
- Experience working with subscription metrics
- A strong work ethic and the drive to learn more and understand a problem in detail
- Strong organizational skills with an aptitude to manage long-term projects from end to end
- Expert SQL skills
- Extensive experience working with data engineering teams and production data pipelines
- Experience programming in Python, SAS, or R
- Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference
- Development and training of predictive models
- Advanced knowledge of data visualization and BI in Looker or Tableau
- Ability to explain technical analyses to non-technical audience
A Big Plus If You Have:
- Advanced degree in Statistics, Mathematics, or a related field
- Experience with price testing and modeling price elasticity
- Experience with telehealth concepts
- Project management experience
- DBT, airflow, and Databricks experience
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
#LI-Remote
We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation.
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