Associated Supermarket has an excellent opportunity for a General Manager to play a pivotal role in our company’s success by developing an effective sales strategy, including merchandising, buying, and overseeing the daily operations of its store. General Manager will be responsible for leading and managing a motivated team to maximize sales and minimize costs.
Type: Full-Time
Duties and Responsibilities:
- Staff Management
- Ensures adequate staffing at all times.
- Ability to effectively select, lead and develop a team size of 30-40 associates, including office staff, cashiers, stockers and department managers.
- Establish and execute equitable employee policies regarding assignment, direction, training, supervision, and corrective actions.
- Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale.
- Timely and accurate submission of hours and payroll data such as new hires, terminations, garnishments, paid time off and pay changes to bookkeeper.
- Review time sheets from managers and employees for completeness and accuracy.
- Onboarding and Offboarding: Coordinate activities associated with employee orientation and process terminations, exit interviews, and internal termination documents with Bookkeeper and Human Resources.
- Sales Management
- Monitor financial performance including sales, margins, shrink.
- Plan monthly sales and oversee their execution.
- Plan end caps and in-store promotions.
- Work with buyers to improve/adjust inventory.
- Oversee merchandising scheme and changes.
- Maintain vendor relationships.
- Stay on top of industry trends and product knowledge.
- Attend buying shows and/or sending staff.
- Inventory Management
- Oversee deliveries and receiving.
- Review adjustment worksheets daily; especially to identify shoplifting and receiving errors.
- Task stockers with bin checks.
- Oversee Daily Activity of Store
- Organize all store operations and allocate responsibilities to direct reports.
- Supervise and guide staff towards maximum performance.
- Monitor stock levels, purchases and ensure they stay within budget.
- Deal with complaints from customers to maintain the store’s reputation.
- Inspect the areas in the store and resolve any issues that might arise.
- Plan and oversee in-store promotional events or displays.
- Keep abreast of market trends to determine the need for improvements in the store.
- Analyze sales and revenue reports and make forecasts.
- Ensure the store fulfills all legal health and safety guidelines.
- Fill in as needed for emergencies or busyness.
- Handle equipment maintenance and breakdowns.
- Provide frequent updates to upper management.
- Establish a positive employer-employee relationship and promote a high level of employee morale.
- Establish and maintain relationships with community organizations and other key stakeholder groups in the community, including local residents.
- Plan and organize employee events.
Qualifications
- Bachelor’s degree or combination of secondary education and work experience equivalent.
- 5 plus years of grocery store or retail management.
- General Manager with minimum of 3 years P&L ownership.
- Demonstrated track record of success in building strong, diverse, and productive work teams with a focus on equity, inclusion, mentoring, and nurturing staff development.
- Must possess excellent customer service skills and competencies.
- Ability to demonstrate a high level of confidentiality.
- General Human Resources knowledge.
- Ability to effectively communicate with team members and management.
- Familiarity with retail database operations.
- Manage multiple projects and meet deadlines.
- Thrive in a fast-paced environment.
- Strong critical thinking skills, ability to evaluate information, use independent sound judgment and discretion, implement timely decisions, and make recommendations that anticipate the cost benefits, risks.
- Self-starter, analytical thinking and adaptability.
- Professional presence and demeanor.
- Customer service- listening and resolving issues.
- Effective people management: Identifying what and where employee time should be spent.
- Excellent time management and meeting deadlines.
- Strong attention to detail and ability to manage multiple work streams at once.
- Proactive approach to knowledge sharing and problem-solving.
- Ability to lift up to 25 pounds.
How to apply: To apply, please send your resume to: Matt.Amore@asghq.com
The hiring range for this position is between $90,000 per annum. Exact compensation may vary based on skills and experience.
ASG Retail II is dedicated to a diverse workforce. Equal Opportunity Employer M/F/D/V
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