Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
About the Role
The Events team focuses on building a highly scalable stream processing platform to detect anomalies and provide actionable insights to our customers. We work on problems such as identifying timely automated events, LLM/GenAI-based summarization and remediation, and building and deploying multiple stream processing platforms. We use technologies such as Spark, Flink, Kafka, DynamoDB, Debezium, Elasticache, etc. to implement multiple sophisticated rules and statistical models to detect anomalies across billions of events. As part of this team, you will contribute to the real-time data platform, AIOps strategy, and build microservices that power critical business workflows, make sure systems are operational, and enforce strict SLAs.
The Events platform is crucial for our customers to act on potential problems in their mission-critical systems. If you are very passionate about working on huge amounts of data and love seeing them turn into powerful insights to help improve the quality of the internet, this is your team!
What You'll Do
As a Lead Software Engineer, you'll be at the forefront of innovation, building a real-time data processing platform that handles billions of data points in real-time, pushing the boundaries of what's possible. Dive into the exciting realm of AI & generative AI as you develop cutting-edge anomaly detection algorithms and LLM-based summarization, and roll out more event types. Your expertise will enable the team to move faster with a more ambitious roadmap and continue our leading position in the industry. Get ready to embrace challenges and make a lasting impact in a fast-paced environment where your technical and soft skills truly make a difference!
Qualifications
- 9+ years of software development experience
- Expert-level understanding of object-oriented JVM-based programming languages such as Java, Kotlin, Scala, etc.
- Strong Computer Science fundamentals and object-oriented design skills
- Experience in designing and building large-scale real-time streaming pipelines using Flink, Kafka streaming, or Spark
- Strategic leadership in guiding software development teams.
- Background working in a fast-paced development environment
- Strong team collaboration and communication skills
- Bachelor's degree in Computer Science or similar
Preferred Qualifications
- Experience with Docker, Kubernetes, and cloud technologies (AWS, GCP)
- Understanding of network protocols
Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
US - COMPENSATION RANGE - MESSAGE TO APPLICANTS
164,200 USD - 241,700 USD
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
