Job Summary:
In conjunction with Behavioral Health Chiefs of Services, responsible for the operational, service and fiscal management of psychiatric patient care services in a facility. Directs the operations of a full service, high volume behavioral health facility (inpatient and outpatient). Develops strategies on key initiatives, ensures compliance with regulations, and consults on patient care service issues. Builds a strong, competent staff, and ensures staff provides high quality, accessible, and cost effective behavioral health services which comply with local, state, and federal requirements.
Essential Responsibilities:
- In conjunction with the Chiefs of Integrated Behavioral Healthcare Services, manages behavioral health staff in a facility.
- Coordinates the operations of department by maintaining appropriate staffing levels, and developing/monitoring performance improvement, safety, quality and regulatory standards. Accountable for access outcomes, service goals and quality outcomes, such as feedback informed care.
- Develops strategic plans and ensures their successful implementation, including maximizing access and improving efficiencies while maintaining quality outcomes and the patient care experience.
- Oversees budget planning/development/monitoring. Manages the financial performance, identifies and implements strategies to reduce costs, and improves quality of service and care.
- Directs the management of human resources, labor relations, employee and department safety and risk management issues. Provides strategies on workforce planning, including recruiting and retaining a well-trained and competent staff. Ensures ongoing professional development for self, clinical staff, support staff, and student affiliates.
- Accountable for department and regulatory standards, policies and procedures. Directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, customer focused delivery of services and cost effective utilization of necessary services.
- Ensures compliance with regulations and directives of the Joint Commission and DMHC, as well as federal, state, and local regulations.
- Designs and implements a safety program to create an environment of safety for both staff and members.
- Communicates effectively with all levels to demonstrate the work of the department and its contribution toward TPMG goals and initiatives.
Basic Qualifications:
Experience
- Minimum of three (3) years previous management experience in a large department in a complex healthcare setting.
Education
- Bachelors degree in nursing, social work or other health related field; or, if no license in Psychology, Marriage Family Therapy or Clinical Social Work, Masters degree in Public Health or related field required.
License, Certification, Registration
- National Provider Identifier required at hire.
Additional Requirements:
- Demonstrated accomplishments in health care leadership.
- Comprehensive knowledge of federal state and local regulatory standards required.
- Knowledge of social services agencies, state regulations and APA standards as they relate to client treatment, patient rights and client/patient confidentiality, and other ethical issues.
- Excellent interpersonal and communication skills.
- Demonstrated achievements in management and staff development.
- Excellent labor relations and human relations skills.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Current valid license as a Psychologist or Marriage and Family Therapist, or Licensed Clinical Social Worker in the State of California, or Advanced Practitioner RN preferred.
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