Clinical Manager - 890 Men's Residential
San Francisco, CA, USA Req #90
Tuesday, October 1, 2024
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and perks:
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.
Job Overview
890 Men's Residential services address addiction and related issues, increase skills, manage stressors, develop meaningful links to needed services, and build a foundation for lasting recovery. Individualized case management helps clients make linkages with key providers to increase the availability and use of social supports for a successful transition. Services include individual, group, and family therapy, trauma-informed care, case management, family reunification, treatment planning, drug and alcohol counseling, re-entry and aftercare, linkage to medical services (including HIV testing and treatment), and medication-assisted treatments (MAT) (i.e., Suboxone). Our San Francisco programs link men with the HealthRIGHT 360 clinic for their primary medical needs, HIV services, MAT, and infectious disease prevention.
The Residential Clinical Manager functions as the on-site liaison between mental health services and other internal agency components as well as outside entities. Primary responsibilities include: contributing to the creation of the clinical schedule, assigning clients to staff and student therapists, chairing and creating the agenda for the weekly mental health team meeting, QI/QA responsibilities in regard to staff Drug Medi-Cal (DMC) documentation, and coordinating care with the medical team, including psychiatry, at HealthRIGHT 360 (HR360) clinics. Functions as liaison between the Mental Health component and Substance Use component of treatment and collaborates with the 890 program director. Oversight and collaboration with DMC treatment teams. Consults with the Intake Department to ensure clients meet criteria for admission to the facility.
The Clinical Manager performs these duties in collaboration with the Operations Manager and 890 Program Director. Additional duties include assisting staff to achieve and maintain accuracy in multiple EHR systems, ensuring Mental Health clinical coverage, and providing or assigning crisis intervention services as needed. The Clinical Manager also provides individual and group services to clients.
Key Responsibilities
Administrative/coordinating Responsibilities: Acts as liaison between the mental health facility staff and other internal agency components and outside entities. Assists facility staff in the creation of a clinical schedule. Assigns staff to groups and assigns clients to staff and student therapists. Ensures mental health coverage for the facility and actively manages therapist caseloads to ensure productivity meets agency requirements. Each therapist is expected to provide direct services weekly with a combination of group and individual services. Ensures mental health coverage for the facility (e.g., assists staff in coordinating time off, ensuring coverage during holidays, and minimizing gaps in coverage due to required trainings, etc.). Provides oversight for all treatment teams under the Drug Medi-Cal (DMC) model, which includes ensuring clinical team leaders/therapists meet with their teams weekly and attend to all administrative and compliance requirements (e.g., adhering to strict DMC review and signature timelines for paperwork and completion of all action/follow-up items, etc.). Conducts Medi-Cal eligibility look-ups for clients referred for mental health services as well as for clients referred to HR360 clinics for medication evaluations. Sends clinic referrals from the facility to the designated liaison at the clinic who handles Mental Health referrals. Receives clinic appointments and follows through to ensure staff and clients are aware of scheduled appointments. Assists to ensure timely correction of errors for staff relating to multiple EHR systems with a maximum turnaround time of 24 business hours. The Clinical Manager will provide consultation as needed to staff at all levels within the facility. Assists with psychological crises either directly or by assigning other mental health staff as appropriate. The Clinical Manager also serves to ‘set the tone’ of treatment by working to establish, maintain, and foster an environment of safety within the treatment facility. Works to maintain and foster staff morale within the facility. Works to establish and maintain staff compliance with DMC documentation requirements.
Direct Service Responsibilities: Conducts assessments, provides individual therapy, conducts curriculum-based classes and process groups, and provides crisis intervention services as needed. Individual Treatment Responsibilities: Manages an individual therapy caseload. Performs individual psychotherapy services in a residential setting and on an outpatient basis as needed. Provides counseling, support, and psycho-education about health and mental health problems that include screening clients for appropriate levels of services, assessments, treatment planning, case management, and referrals. Maintains confidentiality while working as part of a treatment team and adhering to program norms. Participates in case conferences, treatment planning, and clinical discussions to provide holistic care. Communicates with prescribing psychiatrists regarding psychotropic medication compliance, side effects, and follow-up appointments.
Treatment Setting Responsibilities: Facilitates/co-facilitates process and psycho-educational groups for chronically mentally ill adults with co-morbid substance abuse diagnoses. Assists the Intake Department with initial psychological assessments for individuals seeking admission to the program. Assists clients and their care coordinators with referrals and other linkages to community resources. Performs floor duties in the milieu that include (but are not limited to) assisting clients in coordinating outside appointments and transportation, overseeing client participation in program activities, monitoring medication compliance, and mediating client conflict when it arises. Actively participates with the treatment team to continuously assess and refine clinical programming efforts. Manages client risk and crisis intervention. On-call after-hours phone rotation as well as rotating ‘Therapist of the Day’ responsibilities during regular business hours. Attends staff and agency meetings. Participates in agency trainings as required. Complies with Board requirements for license registration/renewal.
Documentation Responsibilities: Conducts assessments, completes ANSAs, develops treatment plans, completes release and consent forms, billing and reporting paperwork in hard copy and online in various electronic systems. Completes Medicare, Medi-Cal, and Drug Medi-Cal documentation and billing. Documents individual and group services delivered in various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Education and Knowledge, Skills and Abilities
- Licensed MFT or LCSW, LPCC, Psychologist from a regionally accredited graduate program in the field of Psychology or Counseling Psychology.
- Candidates must be licensed for a minimum of two years with the Board of Behavioral Sciences and possess a valid license number.
- Minimum of two years of experience in a substance abuse treatment or community mental health setting.
- Experience in working with people with co-occurring disorders.
- Familiarity with trauma-informed therapy models, cognitive–behavioral therapy, brief psychotherapy, and psycho-educational approaches.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
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